Location: Riverview, FL Duration: 1 Year
Role: Business Analyst with Telecome Industry experience. Business Analysts are the lead user-facing resources within our Professional Services organization. They are at the forefront of working with customers for the purposes of identifying project and product needs. They typically fulfill their role during the requirements gathering, training, and testing phases of the project. Responsibilities: • Assist with project planning by offering analysis on requirements gathering, training, testing, and producing rollout • Requirement Analysis including Define Goals, Defining Completeness & consistency of Requirements, Validating with Stakeholders, Create High Level Requirements • Requirement Elicitation including Capturing Requirements (Functional, Non-Functional, Security etc.), Eliciting User Requirements, Assigning Attributes to User requirements, and Ensure envisioning • Requirement Management including Customer Driven Changes, Project specific events/ triggers-initiation & planning phases, Project specific events/ triggers-Execution phases • Managing the Requirement Specification including Walkthrough of Requirements, Validating with Stakeholders, Getting Signoffs • Lead requirements documentation effort as related to Business processes and work flows, Functional and Non-functional requirements, Integration points between systems, Mapping of source data for data migration, Template specifications, Report specifications, and System security • Prepare gap analyses, citing differences in customer requirements and product functionality • Lead in UAT and other required testing activities and system sign-off efforts • Participate in training documentation and delivery • Coordinate with customer support on product issues • Identify business issues and apply product solutions • Review and assess customer issues and change requests and screen them according to customer priorities, contractual obligations, and business approaches • Support change management and product management procedures from a business perspective • Develop and support a collaborative relationship with the technical team and end users from the customer side • Report to PS Project Manager on a weekly basis or instantly on the occurrence of urgent issues according to standard reporting practices including Milestones completed and action points, Open issues, and effort Required Skills • Familiarity with System Integration methodologies • Familiarity with Data Migration methodologies • Understanding of software development lifecycle and corresponding procedures • In-depth knowledge of Professional Services techniques (or generally accepted implementation and consulting techniques) and corresponding technical practices • Understanding of project management methodology and tools for the purposes of contributing to project plans, business proposals, and status reports • Ability to gather and understand customer requirements and map them onto system functionality • Good oral presentation and written communications skills • Ability to support end-user training and assist with training delivery • Business-like presence and ability to interact professionally with customers at all levels of the customer’s organization, including system users, managers, and senior executives • Ability to travel extensively for varying periods of time Required Experience Education: • B.A., B.S., or higher Experience: • 5 years experience with enterprise-level application software technical implementation and expertise in applying technology to meet customer needs • Experience with NetCracker Technology’s product suite a big advantage • Experience with relevant telecom BSS/OSS applications • Knowledge in preparation of requirement specifications on technical and business levels -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
