Hi,

Forward resume @ *[email protected] <[email protected]>*

I have an urgent requirement with one of my clients, details given below.
If you find your self suitable for the position, please send me your latest
updated resume along with contact details. Please include your employer
details as well.



*Job Title*

Work Force Management Business Analyst

*Project Location*

Rialto, CA

*Duration*

6 months /Contract


*Skills Required and Job Description:*


*MUST HAVE WORKFORCE MANAGEMENT EXPERIENCE*



*Interview : Telephonic + Skype*
* Requirements:*

·         Develop and maintain standard operating procedures and training
documentation for work force WFM.

·         Perform usability acceptance testing for new pages, roles, and
functionality.

·         Provide training and setup assistance for new accounts.

·         Responsible for creating standard operating procedures for
several projects that are under implementation, including Sitecore
workflows, WFM, various international distributor support workflows.

·         Responsible for triaging and resolving general user account
related issues

·         Providing article topics after analyzing incident logs for every
month.

·         Provides assistance in testing our websites and applications as
and when required.

·         Documentation of requirements, SOPs, and existing workflows.

·         Tests new workflows after migration to the new content management
tool (Sitecore).

·         Works with UML

*Strong Business Analyst with UML and Workforce Management. Experience
with Sitecore is definite plus (not many will have). *



*Thanks & Regards*

*Manish Atal*

*Technical Resource Specialist*

*Gtalk:   manish.rgtalent*

*yahoo : atalmanish*



*RG Talent Inc*

*39120 Argonaut way*
* Suite # 157, Fremont CA 94538*

Phone : 510-443-0758 Ext - 108

EMAIL : [email protected]

URL : www.rgtalent.com



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