Hi,

Please find the requirement below and do reply back if you are comfortable.



*Position : Senior-Fulfillment Associate*

Location: San Bruno, CA and Bentonville, AR

Duration: 6 months



·         Work with fulfillment account managers to address daily order
exceptions and communicate with vendors to determine root cause and drive
resolution.

·         Manage incoming store emails regarding package exceptions by
determining root cause and providing resolution.

·         Manage incoming customer service tickets regarding order
exceptions by determining root cause and providing resolution.

·         Monitor, correct and upload failed incoming order status update
files.

·         Place label orders for vendors.

·         Provide Walmart.com Portal training refreshers to vendors.

·         Assist with any customer service escalations that require Order
Management intervention.

·         Run ad-hoc reports for the fulfillment account managers.

·         Work with fulfillment account managers to resolve backorder holds
and re-drop orders to vendors.

·         High school diploma or GED, some college preferred

·         Strong Microsoft Excel skills – knowledge of formulas and pivot
tables a must

·         Working knowledge of Microsoft Outlook and Word

·         Strong and professional communication skills, both verbal and
written




Thanks & Regards,



*Jessie Parker*

*Phone : 510-358-3393 <510-358-3393>*

*Email: *[email protected] <[email protected]> *Gtalk:
**[email protected]
<[email protected]>*

*Web :* *www.erpanderp.com <http://www.erpanderp.com/>*

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