On 12/5/06 08:23, "Joachim Noreiko" <[EMAIL PROTECTED]> wrote:

> This business of needing to know who our users are --
> or rather who our targetted users are -- keeps coming
> up.
> But why?
> We have in front of us an OS that's used by a massive
> majority of the population. Everybody uses Windows
> (irrespective of how we feel about that).

Although grandmothers and programmers have differing usage patterns and
needs, knowing your user means that you know the differences between these
users and their similarities.  When you have to make a design decision, you
understand the tradeoffs that you're making for each of your users.

/nm 



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