Another option: Automate it, replacing Bugzilla's web UI with LC
Mod Ken Ray's RevZilla to retrieve support emails, reformat them however
needed, tuck them in the DB, integrate the report display with things
like double-clicking a line in the executtionContexts to open scripts, etc.
http://www.sonsothunder.com/devres/livecode/downloads/RevZilla2.htm
One-stop shopping for a fully integrated software support system.
A similar approach could be used with Nextcloud's Deck APIs, or a wide
range of other issue tracking systems, even Github.
--
Richard Gaskin
Fourth World Systems
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