I'm rather concerned about this. The Omega bundle did not include a year of updates, and if anyone told you it did, they were misinformed, and giving you incorrect advice. Can you point to where this information was provided?

I've checked your license entitlement, and your upgrade was to the Gold bundle, with a very substantial discount applied due to the free platforms you earned during the Summer Academy. The Gold bundle does not carry an extended upgrade entitlement, only the Complete license offers this. Your upgrade was quite close to the cut off date for getting LiveCode 5 free however. If you email me in support directly we might come to some kind of arrangement.

I'd like to re-iterate however, that we certainly never promised a year of updates with the Omega bundle. The only license type we sell that carries a year of updates is the Complete license.

Regards,

Heather

On 20 Oct 2011, at 05:47, Admin wrote:



To add to the below questions:

I paid for a year of updates, or
so I thought, when I bought the Omega Bundle much less than a year ago.
Yet, now I have to pay. As someone who has NO money and would like to
finish what I started, I was under the impression I was due for a bunch
more updates.

To somewhat answer the below questions:

I understand
that I have 4.6 and anything I make with that, and deploy using, will
still work, but with all the bugs in the 4.x versions/deployment options
and the promise of added features and bug fixes in 5.0, I feel truly
slighted. To make matters worse, I upgraded to complete and only a
couple of months later, now I have to pay for all updates. (namely, you
don't have to update and spend money unless you want the 5.0 features.
However, since things were left unfinished, it seems like you HAVE TO
pay for the update just to get what you paid for the version before -
and even that is not guaranteed).

That is the main reason I am so
upset.

I wish Runrev would man up and not promise a year of updates
and a few months later renig.

Mike

On Wed, 19 Oct 2011 19:51:23
-0700, RevList wrote:

I have to admit that I have not paid much
attention to this lately so I may have missed something, and also,
because my employer use to pay for my RunRev licenses, I didn't worry
too much. Things
have changed for me lately and it looks like if I
want to continue developing using LiveCode, I am going to have to
maintain the licensing costs myself.

This is under Commercial
License Options

When I log in to my account, I see I have
purchased
LiveCode Development Tools
Mobile Deployment: iOS
Mobile
Deployment: Android
Mobile Deployment: Win 6.5 (Pre-Release)


Beside the following, I am seeing "Update Addon"
Desktop Deployment:
Mac + Windows // $129
Desktop Deployment Linux // $129
Web
Deployment // $99

And "Buy addon" for
Server Deployment // $299

Livecode Box // $15

The last two make sense, never purchased.


What does the second category mean? Does this mean that my license has
expired, and if I want to be able to deply stand alone apps for Mac,
Windows and Linux I have to pay?
Is the Web Deployment the web
plugin?

How long is the license good for?
How can I find out when
the other licenses expire?

Thanks in advance is someone can point
me to where this is explained.


******************************************
Stewart Lynch
CreaTECH
Solutions
sly...@createchsol.com [1]
604.484.8499

Skype:StewartLynch

There are only 10 kinds of people. Those who
understand binary and those who don't.

******************************************


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LiveCode - Unleash Your Killer App


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