On 3/17/12 6:58 AM, Sergio Schvarstein wrote:
Hi,

I've submitted an app to the AppStore and it was rejected because
several crashes were found.

This is the Apple rejection message:

We found that your app crashed on iPhone 4 and iPad 2 running iOS
5.1, which is not in compliance with the App Store Review
Guidelines. Your app crashed intermittently on both Wi-Fi and
cellular networks.

They've also sent 4 crash reports, which I couldn't descifrate.

In all my exhaustive tests in several devices and iOS versions I
never found any crash.

Here are the 4 crash reports:
http://dl.dropbox.com/u/592829/Projects/IndexBook/crash_reports.zip

Is there any way for knowing the crash origins ?

The engineers don't monitor this list, so you need to submit a bug report. If you are a member of the developer program you can do that yourself at <http://quality.runrev.com>. Otherwise, send an email to support <supp...@runrev.com> and enclose your crash log files.

That's the only way the team will know there is a problem.

--
Jacqueline Landman Gay         |     jac...@hyperactivesw.com
HyperActive Software           |     http://www.hyperactivesw.com

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