Richmond-

Wednesday, February 25, 2015, 10:07:32 AM, you wrote:

> Well, I may be daft, but not that daft.

> We turned every single wireless device we had OFF except for my son's
> laptop: no joy.

> He was, however, running Mac OS 10.10.0 which had major problems with
> wireless.

Nonetheless, whenever I'm faced with a situation like that, I'm always
the first suspect... I take it that (more daft suggestions follow)

the mac air has wireless is turned on
the mac air can see wireless networks, just not connect
the air can connect via a wired connection
the air's wireless connection is set to use dhcp
the router is broadcasting ssid

if you open the network control panel, do you see a wireless signal
and there is just no ip address? or is there no wireless carrier?

but, as you have noticed, 10.10.0 is outdated (*never* load the first
release of anything), and you might be well served by using a wired
connection to update the operating system and then trying the wireless
connection again.

-- 
-Mark Wieder
 ahsoftw...@gmail.com

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