You’re one of the lucky ones… I’m still missing a lot… email, FTP setup and a MySQL database… I’m sure they’re doing everything they could.
> On Apr 30, 2015, at 9:35 PM, Alex Shaw <a...@harryscollar.com> wrote: > > Thanks Marty. > > Very inconvenient but it's too easy to get upset about these things. > > I've certainly had my fair share of hardware problems so.. > > ¯\_(ツ)_/¯ > > regards > alex > > > On 1/05/2015 10:35 am, Marty Knapp wrote: >> I'm back up - didn't need to do anything on my end and everything seems to >> be back to normal, including my blood pressure! >> >> Marty K >>> Hi >>> >>> I wanted to keep this off the mailing list but I'm still have no email >>> capacity or website.. and no answers from on-rev support. >>> >>> Getting a bit anxious so hopefully someone has their service going and can >>> answer a few questions. >>> >>> As far as I know Pancake has been migrated to Jasmine. >>> >>> I've changed servers in my email client to Jasmine to receive the years >>> worth of email that went missing (minus a day or two). Still can't receive >>> or send yet. >>> >>> Currently the affected domain name is still pointing to Pancake so >>> hopefully it's just waiting until that DNS issue propagation finishes. >>> >>> But I have asked whether I need to make changes to my domain's nameservers, >>> which are pointing to ns1.on-rev.com & ns2.on-rev.com. >>> >>> If anyone is back online, besides email server changes did you need to do >>> anything else? >>> >>> regards >>> alex >>> >>> On 30/04/2015 10:21 pm, Heather Laine wrote: >>>> Dear folks, >>>> >>>> We are currently working as fast as possible to resolve this issue. >>>> >>>> I will be responding personally to the tickets in the on-rev queue as I >>>> now have some information to give you. Please be assured we have a very >>>> recent backup of accounts which is what we are using for the restoration, >>>> I do not recommend you spend effort in restoring your account yourself at >>>> this time. >>>> >>>> Regards, >>>> >>>> Heather >>>> >>>> On 30 Apr 2015, at 08:35, Matthias Rebbe | M-R-D >>>> <matthias_livecode_150...@m-r-d.de> wrote: >>>> >>>>> I am seriously thinking of leaving the On-Rev platform. >>>>> >>>>> I have several accounts, lifetime and payed ones on different servers. >>>>> In the past i always have born when there were problems with one of the >>>>> servers. >>>>> I even felt negative comments about the reliability of the On-Rev >>>>> platform as unfair and i defended RunRev and On-Rev. >>>>> >>>>> But this incident now is one of many in the past. Please don´t get me >>>>> wrong. >>>>> >>>>> I do not blame David Williams. He doing what is possible. But my >>>>> understanding is that he is the only one who is responsible for such >>>>> bigger problems. >>>>> At least he is the one who replies to emergency support request >>>>> regardless if at day or at night. >>>>> >>>>> I do blame Runrev to not having extended their On-Rev staff and improve >>>>> the On-Rev platform. >>>>> >>>>> Btw: Does „ringing the bell“ at NASDAQ and showing ones logo cost money? >>>>> If so, Runrev better would have invested that money into the On-Rev >>>>> platform and the support staff. >>>>> It does not make sense to go for new customers also for On-Rev if you >>>>> cannot handle it afterwards. >>>>> >>>>> At this stage i cannot recommend On-Rev as a professional hosting >>>>> platform anymore. >>>>> >>>>> I am really pissed of now. >>>>> >>>>> Matthias (who is now preparing to repair his sites in the hope no other >>>>> old backup is restored) >>>>> >>>>> >>>>> >>>>> >> >> >> _______________________________________________ >> use-livecode mailing list >> use-livecode@lists.runrev.com >> Please visit this url to subscribe, unsubscribe and manage your subscription >> preferences: >> http://lists.runrev.com/mailman/listinfo/use-livecode >> > > > _______________________________________________ > use-livecode mailing list > use-livecode@lists.runrev.com > Please visit this url to subscribe, unsubscribe and manage your subscription > preferences: > http://lists.runrev.com/mailman/listinfo/use-livecode _______________________________________________ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
