jbv - we had already moved your backup to the new server, when we received a request from the contact from that hosting site to move it again to your dedicated server. Since it is a very large site, it takes a long time to transfer between servers. That transfer is underway again.
Regards, Heather Heather Laine Customer Services Manager LiveCode Ltd www.livecode.com heat...@livecode.com On 14 May 2015, at 09:21, j...@souslelogo.com wrote: > Kevin and list, > This will probably sound cynical, but AFAIR 2 years ago we got a similar > speech from Kevin when all the problems with the thor server and the previous > data center occured... > For those interested, none of our websites have been restored so far, we look > like idiots in front of our clients for chosing the wrong technology and > the wrong > hosting company, and a few of them have already annonced they'll leave us and > will move their sites and business elsewhere when the backups are restored... > :-((( > jbv > >> Almost all the accounts have been restored, there are a small handful of >> issues remaining which as I understand it should be getting worked through >> today. I am very sorry for the inconvenience that has been caused to those >> affected. Once the issue has been fully resolved I will be leading a full >> investigation into what happened and what procedures and processes can be >> changed to prevent anything like this happening again. >> >> Kind regards, >> >> Kevin >> >> Kevin Miller ~ ke...@livecode.com ~ http://www.livecode.com/ >> LiveCode: Everyone can create apps >> > > > > _______________________________________________ > use-livecode mailing list > use-livecode@lists.runrev.com > Please visit this url to subscribe, unsubscribe and manage your subscription > preferences: > http://lists.runrev.com/mailman/listinfo/use-livecode _______________________________________________ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode