Paul:
Thanks, I’m trying it out. Of course, I won’t be able to tell if it solves the 
problem until the next student has a problem, but it’s a good idea anyway. 
Unfortunately, due to the way I’ve set up the data plotting, it’s going to be a 
fairly big job. I rely heavily on screen capture, but it’s most likely worth 
the modifications.
Regards,
Bill

> On Aug 3, 2015, at 7:42 PM, Paul Hibbert <p...@livecode.org> wrote:
> 
> Bill,
> 
> I’ve done a few tests and it appears to me that "from rect” still relies on 
> the screen output from the computer, whereas “from object” allows LC to 
> render an image of an object independent of the screen hardware.
> 
> Try this:
> 
> Move your stack so the map image is half off the screen, then make the 
> snapshot, the image doesn’t render completely, this suggests to me that the 
> app is accessing a screen representation of the image rather than using LC’s 
> internal rendering, so 'I think' changing the snap routine to make a snap 
> from say a group of the map and it’s associated data may cure the problem.
> 
> eg. export snapshot from group “mapAndData” to image “mapSnap” — then try the 
> test above again.
> 
> Paul
> 
> 
>> On Aug 3, 2015, at 16:22, William Prothero <proth...@earthednet.org> wrote:
>> 
>> Paul:
>> Thanks for the hint. I do use the newer “from” syntax.
>>  export snapshot from rect  snapRect to image "mapSnap"
>> 
>> Thanks,
>> Bill
>> 
>>> On Jul 31, 2015, at 3:35 PM, Paul Hibbert <p...@livecode.org> wrote:
>>> 
>>> Bill,
>>> 
>>> I’ve just read the following explanation from RG relating to another 
>>> snapshot problem and wondered if it also relates to your student’s problems…
>>> 
>>>> 
>>>> The "from" option renders the object into a new buffer set up just for the 
>>>> snapshot, while the older "of" syntax grabs the object's rect from the 
>>>> composite screen buffer.
>>>> 
>>>> LiveCode renders only the content region of a window but the window itself 
>>>> is rendered by the OS, so it has no choice but to obtain that image from 
>>>> the screen buffer.
>>>> 
>>>> -- 
>>>> Richard Gaskin
>>>> Fourth World Systems
>>>> Software Design and Development for the Desktop, Mobile, and the Web
>>>> ____________________________________________________________________
>>>> ambassa...@fourthworld.com                http://www.FourthWorld.com
>>> 
>>> When I first read your post I wondered if the problem could be due to low 
>>> grade or incompatible video cards in the affected machines, if that’s the 
>>> case then the above explanation would make sense, to me at least.
>>> 
>>> So, the question is, does your "export snapshot" script use the “from” or 
>>> “of” option?
>>> 
>>> If it’s the “of” option then switching to the “from” option may fix the 
>>> problem your students are seeing.
>>> 
>>> Just a thought.
>>> 
>>> Paul
>>> 
>>> 
>>>> On Jul 16, 2015, at 14:07, William Prothero <proth...@earthednet.org> 
>>>> wrote:
>>>> 
>>>> Folks:
>>>> I have an application that is being used by a class of Earth Science 
>>>> students and get failure reports from two who use Windows 8. One lives in 
>>>> Australia and one lives in Japan. The app works fine on Macintosh. I’ve 
>>>> also tested it on my own installation of both Windows 8.1 and 7, 32 bit 
>>>> and 64 bit versions. I can’t get the reported pixellation of the map and 
>>>> screen. 
>>>> 
>>>> I’m wondering if it is something related to foreign installations. The 
>>>> symptom is extreme pixellation of images captured with the "export 
>>>> snapshot” command. I live in the US.
>>>> 
>>>> So, I wonder if somebody with Windows 8 would be willing to download the 
>>>> app and try it, and perhaps give me an idea of what might be going on. If 
>>>> it’s a bug in “snapshot”, it would be important to be reported and fixed. 
>>>> Otherwise, I’m pretty stuck on figuring out what is going on. 
>>>> 
>>>> Here are links:
>>>> Windows zip file of the app:  
>>>> <https://www.dropbox.com/s/lsn087vrhstxvg4/PT_Explorer-Windows.zip?dl=0>
>>>> Pixellated Image sent by a student 
>>>> <https://www.dropbox.com/s/m2frv9i0dg7mxtp/Explorer%20in%20Windows%208.1.pdf?dl=0>
>>>> 
>>>> Thanks for any help or feedback you can give me. 
>>>> 
>>>> Regards,
>>>> Bill
>>>> 
>>>> 
>>>> William A. Prothero
>>>> http://es.earthednet.org/
>>>> 
>>>> _______________________________________________
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>>> 
>>> Regards,
>>> 
>>> Paul Hibbert
>>> p...@livecode.org
>>> 
>>> 
>>> 
>>> 
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> 
> 
> 
> Regards,
> 
> Paul Hibbert
> p...@livecode.org
> 
> 
> 
> 
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