On 20/3/02 7:49 am, Dar Scott <[EMAIL PROTECTED]> wrote:

>> This was just a chance occurrance, though, because things like this
>> are not guaranteed to happen: we still have not received a bug report
>> on this issue, and if things are not reported they will often just
>> slip through the cracks...
> 
> I would like to do my part in this machinery, especially concerning
> features important to me.
> 
> I have seen indications that Revolution bug reports should go to
> [EMAIL PROTECTED] and I have seen indications that they should go
> to improve-revolution.  I somewhat go back and forth depending on
> what I read last, but lean toward improve-revolution because I'm
> not sure whether I'm doing something dumb or for some other reason
> a discussion would help.  Maybe I should send them to
> improve-revolution and then based on discussion send them on to
> support.  I'm willing to do what I can to help people confirm a
> bug.  What is the right way to report bugs, Runtime Revolution?
> 
> I think I should look at the MC Starter Kit, too.  If there is a
> mechanism for MC Starter Kit users to report bugs, then I might do
> that (if appropriate).

Bugs posted to improve-revolution or to [EMAIL PROTECTED] will not be
missed.  Bugs posted to use-revolution get processed if we have time,
usually we do not, at least it delays them by some time.  The only advantage
to using [EMAIL PROTECTED] is that if you are a pro user you can use the
subject line included in your pro sign up letter to get a quick reply.
Improve-revolution allows for discussion with others.  This system is going
to be changed slightly with more clearly defined bug reporting methods for
pro / other users.

Kind regards,

Kevin

Kevin Miller <[EMAIL PROTECTED]> <http://www.runrev.com/>
Runtime Revolution Limited - Power to the Developer!
Tel: +44 (0) 870 747 1165.  Fax: +44 (0)1639 830 707.

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