I just felt I should share this, as it's a rather interesting chain of events. I have a customer that's been having problems with her brand new Gateway computer (purchased 3 months ago). Thus far, here are the list of problems encountered.
Problem #1: Blue Screen: Hard Drive Failure. Solution: Drive reimaged by Service Center. Problem #2: Test Environment still loaded on PC from Service Center. Solution: Operating System Resoration CD's mailed to customer. Problem #3: Blue Screen: Hard Drive Failure. Restoration CD's fail. Solution: Drive replaced by Service Center. Problem #4: Customer Double-billed. Solution: Unresolved. Gateway is "investigating the issue". Problem #5: Unable to Dialup to Internet. Solution: Modem replaced with better quality modem (by Customer). Problem #6: Blue Screen: Video Card Failure. Solution: New card being shipped to the customer. I feel for the customer as she purchased this "high-end" machine for business use. Vista's been nothing but problems when the computer is running, and Gateway will not refund, nor will they replace the machine. I can only hope that the video card issue is the last in a long list of problems. And there *was* one other issue, the installation CD for Microsoft Office 2007 was damaged. Totally unrelated to Gateway, but still a thorn in her side. Derek Bump Dreamscape Software http://www.dreamscapesoftware.com ___________________________________________________________________ Compress your photos quickly and easily with JPEGCompress 2.9! http://www.dreamscapesoftware.com/products/jpegcompress/ _______________________________________________ use-revolution mailing list [email protected] Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
