Kay,
It couldn't be too soon (for me) for that tech-savvy younger generation
to take over this sector. But right now, there are large parts of it
that are still operating as if it was 30 years ago.
Here's one recent encounter I had with a customer of one of my other
golf software products. This fellow ordered my software online and
couldn't get it working. We went back and forth via email, trying to
sort out the problem. Nothing he was saying made sense to me; and
nothing I said seemed to work for him. He simply kept saying it wouldn't
run.
He finally explained that he was clicking the download link at my web
site, watched the software download, but nothing happened after that.
Turns out, he had no idea where anything goes after he downloads
something from his browser! He said to me, "I have this problem a lot. I
download various programs, but none of them ever work!"
By the time I was done with him, he discovered where they all were. In
all fairness, though, he did explain at the outset that he was a rather
elderly golf pro and "didn't really understand computers very well."
There are more of these folks out there than one might think. And
Windows doesn't make it any easier for them. Now if there were only
Mac's in the world...
Richard Miller
Kay C Lan wrote:
On Sat, Apr 11, 2009 at 9:08 PM, Richard Miller <[email protected]> wrote:
The focus of this is on taking golf reservations.
Ah, the penny drops, and the memories coming flooding back. Spent most of my
childhood, 5-12, working weekends and school holidays with my Grandpa at a
Golf Pro Shop. Retrieved enough 'discarded or damaged in frustration' clubs
from water hazards and trees that I had my own custom shortened set by the
time I was six. Overdosed by the time I was 12 ;-(
That information is then written onto a tee sheet. That's how they do their
business. SMS texting is possible, but again would fall outside of the way
these folks do business.
Well just had a look at these two:
http://www.senygma.com/GolfCard/Home.html
http://www.smartscorecard.com/oobgolf/iPhone-native-app-main/Welcome_to_the_iPhone_Native_Application_Page_of.html
Seems like the tech savvy younger 'Tiger' generation are taking over. My
prediction is it won't be long before the next 'feature' to your app will be
the ability to, having made the Tee Off reservation at the club, interface
with www.oobgolf.com and register the course,player and Tee Off time.
Players will then enter the Wifi hot-spot at the Pro Shop, log into oobgolf,
select the course, the Tee Off time and have not only theirs, but the other
players handicap details all ready to download as a smartSCORECARD ;-)
Hate for you to sort one problem out and not have another to deal with ;-)))
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