Hi Richard,
My client had browser / plug-in problems. He is not computer savvy, so
he needed a super simple solution. We live in different states, so it
was difficult to help him troubleshoot. He was never able to get the
plug-in to work in IE or FireFox. I tested both of those browsers
without fail.
I quickly gave him a standalone version to mitigate his frustration.
Because of this, I never got to the core of his problem, which was
probably simple. It was more important for me to get him what he
needed fast rather than spend precious time troubleshooting something
that should be seamless. I think we loose credibility when things do
not work the first time.
Ed
On Nov 16, 2009, at 9:26 AM, Richard Miller wrote:
Hi Ed,
What kind of problems did you encounter? This could be very helpful
info.
Thanks.
Richard
Edward D Lavieri Jr wrote:
Hi Richard,
I recently took this leap, but on a smaller scale. Even after
thorough local testing on multiple PC and Mac operating systems, my
client had problems. This taught me to wait until well after the
first non-beta release. Once things are truly stable, I will dip my
feet back in these waters. Until then, I am using other development
environments.
We only get one chance at first impressions.
Ed
On Nov 16, 2009, at 5:55 AM, Richard Miller wrote:
I'm within a week of releasing a fairly extensive commercial
revweb project, which will immediately have traffic in the
thousands (based on my existing Rev software and user database).
I'm feeling a little uncertain about this, given the state of the
plugin (which mostly works quite well). I've only tested my
program on XP and Firefox so far, but will do much more thorough
testing this week, including asking folks here to help in the
testing process.
One concern I have is that the plugin will likely be upgraded
again soon (in a week?... two weeks?... unknown)... meaning all my
users will have to reinstall it.... which means downloading the
new version, shutting down their browser, installing the new
plugin, then restarting. Yes, they have to do this with other well
known plugins, but will they be concerned that this process will
be all-too-frequent with the Rev plugin? And for that matter, what
am I even telling them about a revweb-based site? Am I telling
them to essentially ignore the security concerns (I use every
permission, other than the registry)?
Will there be problems with other configurations of an OS and
browser? I hope to find this out shortly, but what if they have a
somewhat older version of a browser? There's been so little revweb
real-world experience to date.
Anyone else on the verge of taking this leap? Or better yet, has
anyone else already made the leap? Any particular thoughts on this
matter?
Thanks.
Richard Miller
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