As far as we know the problem only occurs when customers are using parental controls to control access to our app. If they leave our app deselected in parental controls, which I know doesn't really make sense, then things seem to work okay. It's almost like there's a conflict between file permissions and parental controls. It's very strange.
On Jan 28, 2010, at 10:07 AM, Tiemo Hollmann TB wrote: > Hi Chris, > > I also had some permission issues with weird behaviours on different user > accounts. > > are you sure it is only related with a parental control system, or do you > also have customers without such a control experiencing it? > > Are you developing on Mac or Win? > > Tiemo > >> -----Ursprüngliche Nachricht----- >> Von: [email protected] [mailto:use-revolution- >> [email protected]] Im Auftrag von Chris Sheffield >> Gesendet: Donnerstag, 28. Januar 2010 17:41 >> An: How to use Revolution >> Betreff: parental control problems - Mac OS X >> >> I'm wondering if anyone has run into this problem and, if so, what the >> possible fix would be. We have several customers (schools) reporting a >> problem with our Rev-built application when trying to implement parental >> controls on managed student accounts. Here's what's happening. When >> installing the application under an admin account (we're using a Vise X >> installer) everything appears to work as expected. The admin can launch >> the app and everything works fine. Then the admin grants access to our >> app, via parental controls, to the managed student account. After logging >> in with the student account, attempting to launch the app results in the >> infamous bouncing icon in the dock but then the app shuts down problem. >> What's even stranger, though, is that after attempting this and then >> logging back in with the admin account and attempting to run the app >> again, it doesn't work for the admin anymore. So it's like by attempting >> to run the app with a managed account, it is breaking something system >> wide. The only recourse at that point is to uninstall and reinstall. >> >> It seems like I remember somebody reporting a similar problem a while >> back, but I can't for the life of me find the details. Has anyone seen >> this? If so, is there a solution? Seems permissions-related, but as far as >> I can tell, permissions on the app bundle are set to what they need to be. >> So then I wondered if it might be some strange problem in the info.plist >> file in the app bundle. Could that be a possibility? >> >> The problem seems to be happening on both Leopard and Snow Leopard >> systems. Another thing that's strange is that all of a sudden we're >> getting a lot of support calls about this. It's almost like the most >> recent security update from Apple has caused the problem to appear for us. >> Other non-Rev apps seem to be unaffected, however. >> >> Thanks for any suggestions, >> Chris >> >> >> -- >> Chris Sheffield >> Read Naturally, Inc. >> www.readnaturally.com >> >> _______________________________________________ >> use-revolution mailing list >> [email protected] >> Please visit this url to subscribe, unsubscribe and manage your >> subscription preferences: >> http://lists.runrev.com/mailman/listinfo/use-revolution > > _______________________________________________ > use-revolution mailing list > [email protected] > Please visit this url to subscribe, unsubscribe and manage your subscription > preferences: > http://lists.runrev.com/mailman/listinfo/use-revolution -- Chris Sheffield Read Naturally, Inc. www.readnaturally.com _______________________________________________ use-revolution mailing list [email protected] Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
