On Fri, Sep 17, 2010 at 1:15 AM, zryip theSlug <[email protected]> wrote:
> On Fri, Sep 17, 2010 at 12:58 AM, J. Landman Gay
> <[email protected]> wrote:
>> On 9/16/10 5:49 PM, zryip theSlug wrote:
>>
>>> That seems not logical here if your problem could be solved by a new
>>> installation of Seven and not by a code modification.
>>
>> Just to clarify, the tech queue (I work there for a couple hours daily) had
>> one other RR customer who reported the same problem and he solved it by
>> reinstalling Win7. Riccardo did not reinstall, he is trying to find the root
>> cause instead. That appears to be difficult to do. :(

If Ricardo can install a new Seven on another PC and try a launch of
his application in it, we could be sure that he has the same problem
than the other customer. So it could be a good mean to confirm a
system problem or exclude this possibility.
In my experience on supporting things, sometimes you think to have an
identical symptom but you have several causes.


Regards,
-- 
-Zryip TheSlug- wish you the best! 8)
http://www.aslugontheroad.co.cc
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