On Thursday, July 17, 2003, at 01:01 AM, Howard Bornstein wrote:
- They are also including more support with each license.
Hmm. I'm not so sure. The Educational and Professional licenses provide 1
year technical email support. With the new licenses, Enterprise gives you
10 incidents only (but it doesn't specify a time frame). No tech support
other than up-and-running for the others.
Hmm... you're right. Small Biz Edition only had mailing-list tech support, but now it has up-and-running. It's hard to compare though since all the license categories have changed.
Other questions for the list:
Is 2.0.2 available for download yet? It's on www.runrev.com but not the download page.
So what exactly is a feature update vs. a bug fix update? (One thing I hated about realbasic is that they release a free bug fix releases, what they call "beta", every few weeks or so, and they release "feature" pay-required upgrades multiple times per year. It's hard to keep up with that and license costs are unpredictable IMHO)
Alex Rice, Software Developer Architectural Research Consultants, Inc. http://ARCplanning.com
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