On Thu, 21 Aug 2003 19:14:09 +0100 Heather Williams <[EMAIL PROTECTED]> wrote:
Professional license holders can renew on the old terms, for $299 and get a year's renewal (no tech support). If you renew early, your license will run from the end of your existing license. You will get an Enterprise level renewal.
If you want to switch to the new licensing, you can buy a new discounted license, but you will not then be able to switch back to the old model.
I'm ashamed to say I still don't really understand this. I have now read the descriptions on the 'Revolution Editions' page and I am still a bit fuzzy. Personally, I need to maintain the multiplatform development and deployment option as long as I can afford it. Can I just wait till December (my normal renewal date) to optimise my cash flow, and still pay $299 to renew at Enterprise level (minus tech support) or is this offer likely to be withdrawn?
When I do renew, how can I get back onto a higher tech support level, supposing I'd want to? I see that Enterprise users get more tech support (10 incidents) in the first year than in subsequent years (5 incidents). So we have people with Enterprise-level licences potentially with 3 different levels of support.
BTW in the 'Online Store' part of the RunRev web site (where I first looked for a definition of the different Editions), none of the terms such as 'Enterprise', 'Studio' etc are mentioned, although one can get at them indirectly via the Store Front, as suggested in the Store page. IMHO this could confuse new potential purchasers.
Graham
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Graham Samuel / The Living Fossil Co. / UK & France
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