On Dec 19, 2003, at 1:10 AM, [EMAIL PROTECTED] wrote:
The reason is that I have discovered that writing software is
not the hardest bit...the real headache is installation and support.
OK, OK, so that is common knowledge, but it has come as a bit of a shock to me, I can tell you.
Sadly it is true. I was just thinking: Sometimes people suppose that writing web applications will alleviate all the support problems. But that's not true either. With web apps you will end up debugging Internet connection problems and strange cross-browser dhtml and javascript differences. I guess supporting a Revolution app is no harder than supporting a web app.
I am also disheartened by the printing problems - any advice on getting
to the bottom of these? Printing seems to be fine on the combination of OS
and printers I have tested (admittedly limited, but covering main options).
Printing is one of those things that can go wrong in several ways.
Ask the user to install the newest printer drivers for their printer.
Ask them to confirm they can print from other applications, to the same printer.
Ask if they can print from your app to another printer.
Wrap your print routines in a try;catch to see if there were exceptions.
Make sure you have error reporting selected in the Distribution Builder.
Make sure you have implemented errorDialog handler in your mainstack **not sure if this is necessary though.
The formatforprinting property mentioned by Ray is worth investigating. It involves printer fonts vs. screen fonts.
Alex Rice <[EMAIL PROTECTED]> | Mindlube Software | <http://mindlube.com>
what a waste of thumbs that are opposable to make machines that are disposable -Ani DiFranco
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