I can vouch for what Jacqueline says. I just bought Dans book a few days ago. Things are a little slower at the moment, but if you don't hear after a few days, just give a polite reminder to the RunRev team. They will respond and follow up.
It does work. By the way - Dans book is pretty awesome! Steve > Message: 3 > Date: Fri, 13 Feb 2004 13:22:18 -0600 > From: "J. Landman Gay" <[EMAIL PROTECTED]> > Subject: Re: Trying to buy Dan's book > To: How to use Revolution <[EMAIL PROTECTED]> > Message-ID: <[EMAIL PROTECTED]> > Content-Type: text/plain; charset=us-ascii; format=flowed > > On 2/13/04 9:00 AM, Marian Petrides wrote: > > > I tried to avoid posting something this trivial to this list but emails > > to Dan and RunRev have gone unanswered (perhaps unreceived since both > > Dan and RunRev are usually good about responding). > > This may be a good time to jump in here. Some of you know that Heather > was taken ill during MacWorld in January. It was some time before we > realized that someone would have to step in and take over some of her > responsibilities. I have taken that position for a while. Heather is > recovering and is gradually easing back into her work, but I am still > doing the bulk of it. Graham Samuel has kindly offered to help me with > some of the support mail. > > Much of the old support mail was stored in Heather's private email box. > A good deal of time went by before we were able to retrieve it. A day or > so ago, over 100 old emails were moved to the new support database. We > are trying to catch up with those, some of which are backdated to > January. This is a huge backlog for us to process. Undoubtedly some old > mail was lost. > > Marian's request was answered yesterday, and a followup will happen > soon. If anyone else is waiting for a reply from customer support, give > us another few days to catch up and if you haven't heard back, then your > original message was most likely lost. Please resend, but this time send > to <[EMAIL PROTECTED]>. > > Apologies, but things happen. We're doing our best. > > -- > Jacqueline Landman Gay | [EMAIL PROTECTED] > HyperActive Software | http://www.hyperactivesw.com > _______________________________________________ use-revolution mailing list [EMAIL PROTECTED] http://lists.runrev.com/mailman/listinfo/use-revolution
