Kind Regards, Pierre
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Heather Nagey Sent: Thursday, February 19, 2004 5:36 AM To: [EMAIL PROTECTED] Subject: Yes, I'm back
Thank you :)
Thanks also to all the people who sent goodwill messages, I really appreciate them.
Most of all, a huge vote of thanks to Jacque and to Graham Samuels, who voluntarily pitched in and took over the fearsome support workload while I was unwell.
As most of you are probably already aware, a great new centralized support system has been devised while I was away, this should mean an end to unacceptable delays in response times when one or other staff member is out of action for whatever reason. Support email on virtually all subjects should now be sent to [EMAIL PROTECTED], where it will be sorted into the appropriate queue and the best person to answer it can pick it out and respond in a timely manner. This is such a wondrous improvement, I think I should get sick more often!
Anyway, greetings one and all, its great to be back and watching the lists once more,
Heather (checking the list admin hat still fits... Yep, a bit dusty but undented...) -- Heather Nagey ~ [EMAIL PROTECTED] ~ http://www.runrev.com/ Runtime Revolution - User-Centric Development Tools Tel +44 (0) 131 7184333 Fax +44 (0) 845 4588487 ~~~ Check our web site for new Revolution editions & special offers ~~~
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