Sheesh! I have read too much fluff and politeness: it's like the whole RR list has become Canadian, eh.
A. Let us all agree that:
1) the runrev team members are great, sweet, wonderful people to a fault.
2) runrev is great, sweet, wonderful, <all positive adjectives>, ...
B. But that, the RR IDE (and some aspects of the engine) are deplorably buggy.
So,
1) voice all bug complaints *without launching yet again into how ``the runrev team members are great, sweet, wonderful people to a fault'', and are all working hard, fingers to the bone, nose to the grind stone, etc.* Let's just take that as given.
2) *don't apologise for the lousy documentation, inconsistent functioning, damnably stupid decisions (as you see it) by the RR team. After all, if *you* can't find it/understand it/use it correctly *it is not your fault*. By definition, it is theirs. It is their *job* to make it clear, straightforward, and simple. (Imagine trying to make your career as a writer and always blaming the reader for ``failing to understand, not using the index or the appendix you oh so thoughtfully provided''. Exactly.)
3) But they won't know to fix it if you don't engage in B.1.---whether by bugzilla, or by simply writing a letter. *Don't* for a moment believe that you have to use bugzilla, or even email. Believe (because of A.1.) that they will and do listen to every complaint. Of course they do; they are not stupid (and, of course, ``are great, sweet, wonderful people to a fault.'').
4) But, by B.2., quit mealy-mouthing your responses: you have a right (and, if you care about the product, duty) to bitch, moan, complain, perseverate, and otherwise rain on RR and the team *without apology*. As for those (you know who you are) who inevitably and boringly jump to RR's defence at every seeming opportunity: give it up. It is silly, unnecessary, and, importantly, insulting and often unfairly intimidating to the poor user who is just flummoxed by the many (entirely expected and predictable) failings of RR. Remember, not all of us are Windoze users who expect and routinely receive much worse than RR has ever delivered. My favourite: ``The only time Microsoft will deliver a product that doesn't suck, is when they sell vacuum cleaners''.)
5) I, of course, as a Canadian, did not mean to denigrate in any way the runrev team members who are all great, sweet, wonderful people to a fault. ;-) But, you need to claim my nationality to get away with such transparent piety.
6) Enough. Really. Stop it.
-- John R. Vokey, PhD Professor B.E.R.G. - Behaviour and Evolution Research Group Micro-Cognition Laboratory Department of Psychology & Neuroscience University of Lethbridge Lethbridge, Alberta T1K 3M4 CANADA
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