On Wednesday, August 4, 2004, at 07:44 AM, Marian Petrides wrote:
>>>When I was a builder I made the customer pay in advance for all feature improvements beyond the original contract. That tends to put the burden of hell back on the customer.
Not a bad idea, Mark.
M
I like the title of this subject. I always knew back then if one of my customers started growing a second head that I was in trouble or was soon going to be. You got to watch out for creeping features in your customers.
mb
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