On 9/1/04 5:27 PM, Judy Perry wrote:

Jacque,

How do I do this for my institution's purchase?

I'm still new at this, but I think you just enter your old code like anybody would. It is all supposed to be automated now. Try it, and if it doesn't work, the automated bot thing sends a note to support automatically.

It has been quite a few hours since I asked the "bot thing" for a new code,
the 30 day time line is a god thing...but maybe does not work for an Edu license?


I believe the web site says that a human will check if your license is still valid,
then that human will send out a new code to you. Sometimes humans are
not very automated...hopefully the human will be at least energized ;-)


sims
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