I don't know much about SQL access so sorry about this basic question.
We use A1 Support Pro HelpDesk style ticket tracking system where I work. It consists of MySQL database running on a Mac OS X computer, PERL scripts, and Apache web server. The system works really well for us and is very inexpensive. (It would make a great Revolution app. but that is another story).
We have someone who is tasked to run our own queries to the data base to generate our own reports. I'm going to suggest he use Revolution for this but I need to know what needs to be set up on the server side for this. I'm thinking that the reports would be run on a computer other than the MySQL server.
What are the requirements for the MySQL server? Here is what I think I need so far. Please let me know if this is wrong or incomplete.
Name of data base
Database admin login
Database admin password
Network port number
Do I need to set up an account for the user on the Mac OS X computer?
Thanks, Bill Vlahos
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