I try to say this in all calm and reason... Sorry if my ire comes out... Sorry if this seems long, it could have been 3 times longuer without the details, the ire, the feelings, the agony, the frustration or the hell of it all!
This the third mail I want to send about this... Each day, I say no, I'll fix the stack, each next day it gets worse... Each day I want to write this horror story... I've edited this email since 7 AM, it's now noon... So in the hopes it saves you all the waste of time, patience, energy, creative work that I've lost in this past month (over 20 hours!) for one project, the controlsbrowser, I write this to try to get the least satisfaction I haven't managed to get as a long-time and supportive customer. Im out of solutions, possible actions. I dont know to what professional minded soul devote this query! This is why MonsieurX will not continue working with RunRev unless something is done about http://support.runrev.com/bugdatabase/show_bug.cgi?id=2341 I've broken all my runrev downloads in response to my blocker status and will not answer for it until a fix is proposed. See bug 1222 for the very buginning. Please vote for this bug I do think RR is a tremendously great product but some problems in Revo are definitely too much for this experienced developper's patience and understanding. Rereading the RR website to find my support license expectations revealed that I have NONE (hey, neither do you!) without shelving in an unconverted currency - meaning - none of my softwares' users cant expect support they haven't donated! Im out of a non-existing business. Conclusions: A new model will evolve if there is a solution to this problem - Sorry Dan... Here's my business equation: Buy runrev, develop great runrev tools for the runrev users, share-code, make freewares, make sharewares, get some donations, develop xos, make new market for runrev developpers to develop faster... Here's the result: Buy runrev, develop, blocker bug, no support, redo stack, (repeat last 3-4 steps 20 times for each stack), blocker bug, no support, (repeat 6 last steps 3 times at least), release, no customers, nubug or enhance, no support, no donations, no renewals, no support... No customers! Im shocked to come to these conclusions... And I can't really tell you how I really feel or i'll get flamed for sure. Maybe I should hope it happens to anyone... But knowing how it is, I dont. Trust me! - WHY? So far I've spent more time fixing the rects of my controls "manually" in the controlsBrowser stack than I've spent developping the damn stack! This because of the illogical resizings which the Geom. Mgr doesn't want to update correctly. On top of that, a dozen bugzilla reports and a good 4 hours writing/editing time for Rev's benefit. So Im on a technical strike! I cannot use RunRev anymore due to Technical instability in the RUNREV IDE GEOMETRY MANAGER and blocker bug 2341. I have reported this bug and since then cannot use runrev. And it's not the only bugzilla affecting this stack that isn't a blocker or critical! Is there something higher than blocker in bugzilla? It has been over a working week since posting a "blocker" bug and still no feedback... I dont post over 110 bugzillas because I have just have free time to spare and dont care to help, on top of the valuable license investment. Im still zen so I fix around the problem, the GM bug creates a new problem. Over and over and over (about 30 to 60 times a week), every day after every day, release after release. When I fixed the GUI design tuesday, the stack started crashing RunRev! I remake stack, GM probs come back again! My patience is OVER! How Zen must you be? I have exhausted all programming ways to avoid this bug, I tried all RunRev channels to get some kind of an answer about this bug since FEBRUARY (but 1222)!!!! No matter how well my stack works, I still dont trust it working well due to the Geometry Manager WHICH IS BUGGED! And which soon will affect my customers. I have 4 different stacks marred with this problem. 2 of which I've completely rebuilt to no avail. I've repaired and even resinstalled RunRev three times! I've spent more time fixing than developping the software! And NOT due to my bugs! I've posted bugzillas about them and no answer. I wrote to KM too - he's even assigned to my bugzilla. I've tried to be helpful and nice and even free advising to the guy. I GOT STILL NOTHING. So here is my problem live... go stack url "http://monsieurx.com/hyper/stacks/controlsbrowser.rev"; Ignore any (wrong stack/contrls selected) errors after opening choose any stack from the stack menu to appease possible errors Resize the middle bar to see the new bug that got in after copy pasting the stack into a new one. Resize them all you want! Resize the stack, and bam again something else will be wrong... I have 20 different versions of this stack with different problems each and each with the GM settings reset and reset again! I though one last time I wouldn' post this mail. Try again... Im posting, it's too much to handle: Now the midsize bar doesn't respond anymore. 3rd time this happens (across 4 different releases) then goes away. I get a non-existing reverror from a perfectly working script. And there's buttons in the custom property editors that should move to the bottom of the window and dont! Irony of it all: I take a week off work to release ControlsBrowser get ahead on XOS. Finally get CB working on tuesday, finish the virtual xos object model and since then crash boom bang. So thanks for your vote on http://support.runrev.com/bugdatabase/show_bug.cgi?id=2341 So support our development which is geared towards improving your work in RunRev. I certainly dont want to stop but at this stage, it's futile to even try! Once again, totally discouraged, I have really exhausted ALL possible choices in the most professional manner. Xavier Bury -- MonsieurX.com - out of free nitrous _______________________________________________ use-revolution mailing list [EMAIL PROTECTED] http://lists.runrev.com/mailman/listinfo/use-revolution
