I might suggest cutting RR a break here. If you're like many an enterprise, not only does RR not work, but neither does streaming video, audio and other 'non-standard' port calls.
best,
Chipp
Kevin Miller wrote:
On 24/1/05 3:14 pm, "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> wrote:
As major corporations tighten their internet security, RunRev needs to support all authentication methods. As it stands, the learning center is not accessible for me even though we have paid for it with the Enterprise license fee. I have reported this to Bugzilla many many months ago (bug#1962 - opened on 8/10/2004). I have heard nothing since. Do I also need to contact [EMAIL PROTECTED] even though it is in bugzilla?
You're the only person who has reported this problem. As such we are looking into it, but unfortunately it can't be top priority. I note that you have had two follow ups to this issue, one from Heather than another from Mark W (who asked you a question to which I don't see a response on file). There is no need to follow up with support for something that is in the bug database. Thanks for your continued patience.
Kind regards,
Kevin
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