Dan Shafer wrote:
On Aug 24, 2005, at 11:16 AM, Richard Gaskin wrote:
Jim Bufalini wrote:
Several years ago I had a company that outsourced to India. You
can't leave anything to the imagination in the spec. If you do
it's guaranteed to come back wrong. And there are cultural
differences to deal with that effect the software.
For example, making requests to reorder the prompts on a working
entry screen, so it matches the customer's workflow, elicit
disbelief and outright laughter. The programmers can't understand
why you would take something that works and change it solely for
the convenience of the end user.
I hope all my clients' competitors outsource. :)
My guess is that this is old data. Funny, but old. I know several
companies that outsource fairly complicated software projects that do
involve relatively rich UIs and they report consistently good results
from their outsourcing partners.
In the early days of outsourcing, there was a lot of this kind of
miscommunication but I suspect that in the "several years" that have
elapsed since Jim's experience, the Indian programming world has made
great strides. Read "The World is Flat" by Thomas L. Friedman for an
up-to-date look at this whole area.
The world _is_ flat: I hear comments like that from stateside
developers too. :)
--
Richard Gaskin
Managing Editor, revJournal
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