Recently, Judy Perry wrote: > Of course users want to be told how things should look.
Actually, there is a difference: not how things *should* look but how things *can* look. Again, the premise is that users are more comfortable modifying existing designs/layouts/templates, rather than starting from scratch. The template designers are giving users a starting point, which they can either choose to use as is, or modify to their liking. > In case you might wonder why the knee-jerk reaction, I this term have ~30 > upper-division university students (non-CS majors), and not a few of them: > > (a) don't know what a search engine is; > (b) don't know the difference between an email addy and a URL; > (c) don't use anything other than what MS pre-loads on their computer; > (d) when given step-by-step instructions on using blogger, and told that > they need to click on the little orange arrow to post their blog, WHEN, > they don't see said little orange arrow, DON'T SCROLL DOWN TO LOOK FOR > IT!!! > (e) they were shocked when confronted with a quote from a MS executive, > something to the efeect that, with respect to Encarta and its errors, the > company considered it more important that the product be politically > palatable than accurate (!). > > A report from in the trenches... The way I read your comments, they appear to completely support the above premise: users need a jump start that shows how things can look/work, not an empty page. Regards, Scott Rossi Creative Director Tactile Media, Multimedia & Design ----- E: [EMAIL PROTECTED] W: http://www.tactilemedia.com _______________________________________________ use-revolution mailing list [email protected] Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
