While I remain highly skeptical that a wiki is a good solution to
this problem and prefer a commented discussion board model, I will
certainly participate in this process once it's going.
Dan
On Oct 28, 2005, at 8:21 AM, Dennis Brown wrote:
Heather,
Thank you for your (RunRev's) unequivocal endorsement of this long
time desire from this list. I believe it is in RunRev's best
interest to take the leadership role and apparently you agree.
Please be sure to solicit input INTERACTIVELY with the "interested
parties" during the specification phase so that it can become both
the best doc tool and one that people on this list will enjoy
using. The most active posters, and the most experienced scripters
are the ones who would add the most value to a wiki. The most
inexperienced scripters are the ones who would derive the most
benefit --especially the ones who don't sign up for this list!
Both the experienced and inexperienced scripters that are on this
list will likely be the catalyst (through their questions) for
driving new content.
A well managed docs wiki can become an effective sales tool for
spreading the Revolution to the masses. Having a single place to
go to for answers to basic questions about using Revolution, ideas
for how to start a project, sticky problems, examples, etc. can be
addressed along with links to specific resources like the
appropriate tutorials, tools and solutions on third party sites,
and this list can make such a wiki the cornerstone of new customer
support.
Please count me in as one who will actively support and promote
this effort in any way I can.
Dennis
On Oct 28, 2005, at 10:40 AM, Heather Nagey wrote:
Dear Folks,
The energy and enthusiasm of this list is a great resource. We
want to do everything we can to encourage it.
A lot of good sense has been spoken regarding how to set up and
manage a revdocs wiki successfully. With a view to facilitating
the effort, whilst still retaining control of content to monitor
for quality and retain copyright, we propose to set up a runrev
revdocs wiki. This may take us a little time to get off the
ground, please be patient. If interested parties would like to
write to me off list, we can discuss the matter further. When the
wiki is up and running and ready for contributions, we will let
the list know.
Regards,
Heather
Heather Nagey, Customer Support Manager
Runtime Revolution Ltd
www.runrev.com
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