Jeffrey Reynolds wrote:
Hi,
Just wondering if folks had an opinion about auto running multimedia
applications on CD-ROMS on windows. It was the rage in the hay days of
CD-ROMs, but then seemed to peter out. We still get feedback from PC
users that they cant figure out how to find the cd and the application
on a cd when inserted on a windows machine. in the past we have done
printed blow-in instructions with the cd on how to go to my computer to
pull up the cd.
The auto run is obnoxious in my opinion. the popup window on xp allows
you to open the cd in windows explorer, but its a confusing list for the
non computer savvy. the other rub is there are other files like the read
me and lesson plans on the cdrom that the user might want to get at and
with auto run they have to quit the app to do that.
The auto-run feature in Windows represents a serious security hole, one
that Mac OS closed after QT v2.0.
That said, it's become so prevalent that I find if I don't use it
customers call our tech support wondering why nothing happens when they
put the CD in.
With any Windows CD-ROM deliverable we make here, we have a simple menu
application in the root directory that's auto-launched on startup, with
buttons to display any Read Me or other files, and of course a button to
install/run the main app.
Yes, it's silly and for end-users it's potentially dangerous. And yes,
without it your customers will be confused and your tech support will go
through the roof.
--
Richard Gaskin
Managing Editor, revJournal
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