Hi Dave,
I would check to see how she gets her IP, just to rule out any oddity.
She can ping the address, but if her DHCP settings are wonky, that
address may not resolve to the correct site. So, yes, if you could get
her IP (static or dynamic?), default gateway, subnet mask, and host file
(if any), we might rule out some things.
Also, see what happens when she enters the address and URL in her
browser directly--if she gets the same error, I'd say it's a problem
with her IP setup; if she gets through, it's time for plan B. ;-)
-- Erin
Check out The Chimera RPG:
http://www.welshpiper.com
Dave Beck wrote:
First of all, many apologies for the triple post of the original message in
this thread!! I had changed emails and experienced some "issues" with
posting the message from an address that was not a subscribed to the list.
The re-posting was definitely not intentional (sorry again!).
Dave, I had the user check to see if there were any proxy settings and the
answer was no there are not any. Thanks for the suggestion though.
Erin, I had the user ping the web site that the script is trying to access
through Load URL and the ping returned:
Ping statistics for 66.160.133.98
Packets: Sent 4, Received 4, lost 0
Approximate round trip minimum =72ms, maximum 78 ms, average 74ms
So everything appears to be normal there. I also built I special version of
the stand alone that accesses the URL through the IP address as you
suggested, but unfortunately she still received the same 10049 error.
Should I still try to determine show she's getting her own IP (e.g., is it
static or assigned via DHCP), and / or what her default gateway is? (She
already told me that she is not on an internal network or behind a
firewall.) Or in light of the new info is that a moot point?
Sorry about the delay getting back to the list with results of these tests.
It took until today for her to get back to me.
Any help anybody could offer would be greatly appreciated. Again, the
problem is that the load URL command fails for this user when trying to load
a web page and the URLStatus function returns "error". Then the
libURLErrorData function returns "10049". This problem is isolated to this
user and the stand alone has been distributed and works as expected for over
50 others, as accessing the same hard coded URL.
Many thanks,
Dave Beck
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--
_____________________
Erin D. Smale
Director of Web Services
Kraemer-Schurman Advertising & Design, Inc.
510 Chestnut St.
Emmaus, PA 18049
P: 610.965.7625 (x17)
F: 610.966.9155
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