At least one of these I've seen doesn't actually require the user to remember what picture/phrase was chosen except on it being shown. IOW, I choose a picture of a baseball and the word "homer" as my confirmations. When I log in with my usual user ID and password, the server presents those symbols and asks me to confirm that they are the ones I chose. Or it presents, say, three sets of pictures and associated words and asks me to pick the one I chose.

The idea is less for the server to identify me than it is for me to be confident that I'm at the right, authentic server. If I choose my picture and word wisely, it's just dead simple.

FWIW, one company I've worked with is using a sort of reverse biometric there, presenting the user with a digitized image of the user him/herself. The message is, "If you think you're logging into your bank account and you don't see YOUR picture here, then you aren't being logged into your account, you're being phished."

I think the idea has real merit.

On Nov 21, 2005, at 7:37 PM, Scott Rossi wrote:

The recent thread regarding "thinking graphically" reminded of a recent update my bank made to enhance protection for online banking customers: they
added a visual aspect to the login process.

When logging into your account, you must now choose an image from a library containing hundreds (thousands?) of images, and related word or phrase that you are to be presented with every time you log in. Presumably this step was taken to thwart phishing attempts since it's pretty difficult, if not impossible, to replicate the login process (the image and login word/phrase
are stored on the server).

We'll have to see how effective this technique is in the long run. But as a designer, I find this development to be very interesting and wonder if the same safeguards will eventually be be applied to other situations requiring secure login/registration, including software. Pretty soon we'll have to
start keeping track of all our visual passwords, either in an image
database, or in a descriptive text version of the same.

Something to think about...

Regards,

Scott Rossi
Creative Director
Tactile Media, Multimedia & Design
-----
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W: http://www.tactilemedia.com

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Dan Shafer, Information Product Consultant and Author
http://www.shafermedia.com
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