Here, here! I agree wholeheartedly, Rob.
I mean, y'all know that I have and will likely continue to do more than my own fair share of kvetching... But I also have to say that I have seen responsiveness on most if not all of the issues I kvetch about most: *Reasonable "hobbyist"/IU/educational pricing *Improved docs (still want to see printed ones) including user guide *pre-builts/templates (tho' I HATE templates in general, it's still probably an improvement -- one that I'm willing to spend my students' own money on, that is... he he!) I'll still stand tall on my language purist soapbox, however... I mean, why can't TTS just use HC's "speak" syntax instead of that dreadful whatever thing it uses??? Lingo went to c.dot.syntax.hell in a very short fashion... Please don't let Transcript follow behind Lingo! Judy On Thu, 23 Feb 2006, Rob Cozens wrote: > What is the world coming to when users complain when the company that > provides them a product gives them input in determining where resources > should be spent on maintaining and updating that product? > > Runtime Revolution Ltd. gives every user of its product an opportunity > to influence the decision on how limited R&D and Support resources are > allocated. I doubt that you can name many other products you use whose > manufacturer give you that same opportunity. > > Is there some better means of making that determination than asking the > people who use the product? Market survey? Ouija Board? > > Especially a product like RunRev, which appeals to such a broad range > of uses and users. Given the documented errors and enhancement > requests, how does one decide where to focus time and resources. If > each RR user complied a personal bug fix/enhancement request list, to > what degree would those lists overlap? How many users would prefer my > list to yours, and vice versa? > > If you were in charge of RR development, wouldn't you like to spend > your resources on areas of relatively high importance to a relatively > large proportion of users? How do you ascertain that without asking > users? > _______________________________________________ use-revolution mailing list [email protected] Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
