On 7 Apr 2006, at 02:51, Dan Shafer wrote:

Garrett......

Bugzilla IS reporting it to support. What I think you might mean to say -- and I agree, by the way -- is that it ought to be easier to report these things. Bugzilla is over-engineered in my opinion. I've been forced to use
it on a couple of systems and always found it way too cumbersome.

OTOH, if what you meant was, "I should just be able to send an email to support and tell them this is broken and then they should fix it," I can't
agree. Bugs reported with little specificity and no recipe for their
replication can be very hard indeed to identify, let alone squash. But you
know that, of course.

In the case of the bugs I mentioned, you'd have to blind and in a drug induced haze not to spot them! Some of them occur on an hourly basis!

If you had written a stack that had a bug in it like the colorization problem, would you really need to sell it to someone before you realized that there was a problem?

Anyway, all this is getting us nowhere. All I want is for RunRev to be more popular. I hate bitching about stuff like this, but every once in a while I get to boiling point, it's 2.58 am and I've been at it since 8:30 this morning. I'd reckon that at least an hour of this was wasted due to the points I mentioned plus a couple more that I just can't be bothered to mention now.

I'm off to bed. Night All!

All the Best
Dave

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