Mark Wieder wrote:
Garrett-
Thursday, April 6, 2006, 5:42:29 PM, you wrote:
How can someone sleep at night knowing they've release software with
bugs in it? Don't you feel guilty about it?
ROTFL. Let me interrupt an otherwise wonderful rant in progress with
the following:
As a QA engineer, I'd love to find some bug-free software someday.
Doesn't exist. Bug-free is code-free. In reality, somebody has to make
Bug free is not code free. I have used a lot of software where no more
bugs are being found. I would consider any software that is being used
on a regular basis by several thousands of users and no bugs being
reported, bug free. I'm sorry that you have had no such experience.
And I have noticed that most of this is coming from the small
independent developers and not the larger scale development houses. The
smaller independents are more quality oriented, whereas the larger
companies are only in it for the money.
Get out there and check into a lot of the independent software
selections. Check out their revision histories and see what these guys
are doing.
the hard decision with any piece of software about where to draw the
line as far as which bugs *must* get fixed before this release ships
and which can be punted until the next point release. The decision
itself can be argued forwards and backwards, but that's a different
issue from saying that software can't be shipped until *all* the bugs
are out. I sometimes joke that my job in QA is to "prevent products
from shipping", but the reality is that the inherent push-and-pull
between QA and, well, everyone else, is aimed at reaching the decision
point that results in the best possible product shipping *at that
time*.
That is because the emphasis is on the money and not the product. The
product could be bug free, but the product is no longer the focus, the
money is. Companies sell ideas instead of products now. Company Z will
release such and such product on such and such date, pre-order now!
Then in order to make good on the pre-orders and to save face on the
release date, or make the investors happy and keep their money coming
in, they rush the code and shove the product out there. It was all
about the money and not the product.
This is not to say that there aren't some *major* bugs in rev which
IMO need to be addressed immediately (especially the ones I've written
up myself, of course), but if you wait for a bug-free product you
might as well be waiting for a bug-free <enter your OS of choice>. Or
a final Project Xanadu or something.
You are correct. With the attitudes like I've seen regarding this topic
and the focus mainly on the money, then yes, there never will be.
-Garrett
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