> I recently read a summary of a study on email communications > which found that while participants reported having 90% > confidence that they accurately interpreted the tone and > content of the email, they were wrong about 50% of the time. > > ASCII is a very low-bandwidth form of communication, lacking > the many rich features of F2F -- no body language, no voice > tonality, no facial expressions, etc. > > Email sucks as a way to communicate, but on a discussion list > it's all we have, so we have to make the most of it. > > One thing that might be helpful is that if an email seems > off-putting, try giving it a second read to see if you can > find a way to interpret it as friendly. It probably is.
Email doesn't convey the human very well, but its easy enough to resort to barbs without the personal investment. I also have to deal with about four language/culture situations day to day (sometimes more), and that's something else on top of it. > I like both of you guys, and I'm sure that if this > conversation were happening in person the only fight would be > over who buys the next round. :) > > So please consider this sappy email a sort of group hug for > the list, a chance to take a step back and recognize that > we're all here for good reasons, and are trying to do our > best to further the friendly and productive exchange that > makes this list so valuable. Group hug okay, but no cuddling during the marketing panel, Richard :-) Best regards, Lynn Fredricks Worldwide Business Operations Runtime Revolution, Ltd _______________________________________________ use-revolution mailing list [email protected] Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
