Hi Ya,

You have a lot of points I agree with and have voiced these concerns in the past, both in Private to RunRev and on this list.

The fact that it turned into a rant and abuse was thrown was unfortunate, but perhaps understandable.

There is definitely a problem with "silly" bugs and lack of a clear way of finding answers to problems within the Rev environment - in short it takes a long time (more than necessary) to become a RunRev "expert". I think it's really sad that this is the case, and, the new way of selling support or updates compounds that problem and makes it harder to sell (in my experience).

It may help to realize that there is a big distinction made (both at RunRev and with seasoned RunRev developers that have come to the environment via HyperCard/MetaCard) between the IDE and the Engine. This means that more support effort is put into developing/fixing the Engine than the IDE. The problem with this is that new customers do not see this distinction until further along the RunRev route and treat it as one big package. In my opinion RunRev should concentrate on one "Bug-Fix" release and fix as many old bugs as possible without adding too many (if any) new features. I really think the IDE needs a big overhaul, since this is the first thing a new user sees.

I would be willing to do this work for a lot less than market rate but I just cannot afford to do it for free, or better still why doesn't RunRev just license one of the existing 3rd party IDE and make that the one they ship when you buy a RunRev license?

All I know is I agree that something needs to be done to address the backlog of bugs and make the IDE much more stable, I also think that if this is not done, then RunRev will stop growing and eventually die.

Anyway, I really hope that some bugs get fixed soon and the IDE is over hauled. The sad reality is that in the last 2 months I could have sold 2 studio licenses (That's 2 licenses + 1 extra platform, Mac and Windows (4 total)), however the policy of charging for updates and the fact that 2.7.x is really buggy stopped the sales. I would also have purchased one Mac License for 2.7.4 for myself, so that's a total of 5 licenses lost.

However in the meantime I still *love* developing in RunRev and would love it to grow.

All the Best
Dave


On 7 Nov 2006, at 15:42, Luis wrote:

Hiya,

I was going to post this in a reply, but thought it might be better on its own.

<Rev_rant>

If I perceive a failing in an environment, I will state it, whether or not I decide to utilise that environment in my projects. There will come a point, if that environment has not evolved into what I reckon it should (call this bug fixes, features, take your pick) I will drop it. This is my personal opinion, no better or worse than anyone else's. The fact that others have become more vocal is perhaps an indicator of frustration, realising they are not alone, want to inject some life back into their favourite dev environment, whatever.

I wonder if the current issues with delayed bug fixes is indicating some sort of developer drop out, resulting in lower sales, therefore lower Rev resources.

</Rev_rant)

Definitely a Tuesday.

Cheers,

Luis.


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