Dave wrote:

I was more thinking about the others that would waste time considering whether or not to vote for it, plus the wasted time for the people at RunRev to look at it in the database and schedule it in or whatever they do,

I hate to continue this thread, but just for clarification, votes have no weight at all in "bugs" like this one. Any bug report about a crash, or a documentation error, or anything similar will be fixed without regard to votes at all. In general, voting only has weight when relatively minor bugs are being considered (or feature requests) and the team members want to get an idea of how many people think the issue is important. Even then, votes are only one of many considerations that apply when they choose what to work on. Documentation errors require no votes at all, nor should they. Crashes are always fixed with top priority.

Regarding the team "wasting time" reading Bugzilla: the team uses the database as a checklist, and it actually saves them a great deal of time because it provides a consolidated list for them to consult. They don't have time to monitor the mailing list for issues. If your issue isn't on the checklist, they won't see it. That's all there is to it.

Someone on the team looks at the database daily. I understand that it takes some effort to enter issues into the database, and the team is very grateful to those who do. If something is important to you, the one and only way to bring it to their attention is to get it onto that checklist somehow; you can do that by entering a report yourself or by writing to either of the email addresses that have been mentioned here.

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Jacqueline Landman Gay         |     [EMAIL PROTECTED]
HyperActive Software           |     http://www.hyperactivesw.com
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