For various reasons I won't attempt to discuss now, the UR-List Linux sub-community is smaller than it should be. With a large community, if one person doesn't know the answer to a technical problem, probably another person does. But when you have only a handful of people, the chances of getting a technical question answered are considerably reduced. I have asked two technical questions on-List recently which have not been answered. I actually need answers to my questions, otherwise I wouldn't have asked them. These 2 questions could probably be answered by a Rev engineer in a jiffy:

-----------------------------------------------------------------------------
1. In Rev Linux 2.6.1, can foreign symbols (with accents) be printed on the printer or not?

2. Why doesn't the following work?

put "smbclient\ \\\\john\\c\ mount" into procToDo
open process procToDo for update
write "dir" to process procToDo   [or "dir" & return]
read from process procToDo until eof
put it into field "test"
quit
close process  procToDo

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Again, for various reasons I won't attempt to discuss now, Mark Waddingham and others no longer participate on the UR-List. The person at the gateway of Rev technical support nowadays seems to be Jacque more or less exclusively, so I suppose the suggestion I am about to make is addressed to her. (But I am making it publicly so that other Linux users can benefit from the answer.) Jacque does a splendid job, but naturally her experience with Linux is less than it is with Macintosh and Windows. As I learned from my last contact with Rev technical support, she doesn't even have access to a Linux machine, so for example, instead of verifying a reported Linux bug in a couple of seconds, she needs to exchange a number of e-mails with the Linux user in order to adequately understand the problem.

My question is, can something be done about this? Jacque: If you see that a simple Linux-specific question doesn't get answered on-List, is there a way that some kind of answer can be extracted from the Rev engineers?

Bob


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