Using the altsplash auto-load architecture, I have one user for whom the loader hangs. His specialFolderPath(35) returns as

C:/Documents and Settings/All Users/Application Data

but he says he has no such folder, which leads me guess is that it is hidden and that its invisibility is preventing the write to or the read from the directory.

Yup. It's real and it is hidden - however if the user does not have Admin rights he can't write there. He needs to write to a folder belonging to him.

C:/Documents and Settings/Your Users Name/Application Data.

Is there something special I must do to make this directory usable if hidden?

You could instruct the user to elevate himself to an admin - while that will work it may also be against any policies they are subject to and therefore rendering "security" useless which probably is not a good idea.

Scott Kane
"Nobody can go back and start a new beginning, but anyone can start
today and make a new ending." -- Maria Robinson
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