Derek, I can't belive a hosting company has trouble detecting which user is abusing the sendmail program... bad bad support crew.
cheers andre On 10/23/07, Derek Bump <[EMAIL PROTECTED]> wrote: > For the past few months my web site has been going down frequently. > When I noticed the constant outages, I wrote a program in Revolution to > monitor my site. It would check my site every minute, keep a log, and > notify me via TXT Messaging when the site was down. > > This was also very useful to my Father, as he hosted numerous web sites > with the same provider. Not only did I monitor my site, but I also > monitored his. > > We contacted our hosting provider at that time, and they said the > outages were due to "a bug in the firewall". They also said that the > firewall would be "fixed by next week". That was in August, and the > outages only got worse. > > Through September worked my monitoring software even more to take care > of bugs and other errors. I eventually took an old 333 Mhz PC and > loaded my monitoring software on it. It now sits behind me, monitoring > all of our web sites 24/7, sending out notifications when necessary. > Works wonderfully! > > Then October happened. The entire server went down for hours instead of > minutes. That's over 120 domains with about 30 active shopping carts. > > After numerous trouble tickets with support over the course of a week I > moved my site to a new server. My father hung in there, hoping to avoid > having to move 119 domains. > > The troubled provider was now saying that the outages were due to "our > overuse of the Sendmail program" and that we would have to upgrade for > $40 more a month to resolve the problem. According to server logs, our > use of Sendmail for the last 12 months was less than half as much as it > was for the year before that. > > With an explanation like that, we couldn't help but wonder if someone > else on the server was over-using Sendmail. Our providers response was > the "as we told you before..." kind of message. > > So my site was finally back online around October 8th. My online store, > however, wouldn't work with the new host (encrypted/hard-coded). I > decided to try out my own PHP based store, but later decided against it > as it was too far away from being and complete store. > > I then started searching for a cart/store that was cookie-less, simple, > and was compatible with GnuPG. I eventually found one, and around the > 19th of October I was up and running again. Well, almost, it took about > a week before the orders started coming in. > > At the beginning of this week I started helping my father move his > domain names to the provider I am now using. We've moved about 40 so > far, and I've completed replacing 3 online stores. The new provider is > wonderful. Free PHP Module Installation, Secure SSL, Excellent > Technical Support (seriously!), and they're 1/2 the price of the old > provider. > > Today we received a message from our old provider explaining the cause > of the outages. Apparently someone *else* on the server is SPAMMING, > and the amount of spam is taking down the server. Who would have > thought?! It only took them 3 months to figure that one out. > > No matter though, we already decided that it was time to give another > company the chance to host our sites. > > > > Derek Bump > Dreamscape Software > http://www.dreamscapesoftware.com > > _______________________________________________ > use-revolution mailing list > [email protected] > Please visit this url to subscribe, unsubscribe and manage your subscription > preferences: > http://lists.runrev.com/mailman/listinfo/use-revolution > -- http://www.andregarzia.com All We Do Is Code. _______________________________________________ use-revolution mailing list [email protected] Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
