First, Revolution seems like a very impressive program. Of course a new release of this magnitude will have some bugs, no surprise in that. But the support here is excellent and the dedication to creating something great and fixing bugs quickly appears to be there.
However, below see why a "no upgrade" license is NOT attractive to rational customers for any reasonably complex software product. I expect that limitation has put off quite a few potential purchases. It puts me off. There's simply no way to produce software like this in a timely fashion without a variety of bugs showing up. As long as they are fixed quickly as reported, that's not a huge problem, UNLESS you have a license that doesn't get updates. Then you're hosed, right? The logical consumer approach is to do what Shari is doing, do not buy the product. As a business strategy, setting up your customers to delay purchasing until the product is bug-free loses money now and could easily lose that money forever. There is no such thing as a bug-free program of this magnitude. OTOH, Kevin's message makes it seem that they will, in fact, ship everyone bug fix updates. If this is the new policy (and it should be), it would be a very good idea to make it clear. This would remove a large barrier to purchasing for those who cannot currently justify paying more than the least expensive licensing option. I hope this feedback is helpful. Best Regards, -Jamie PS. The Hypercard update program is a big step in the right direction. (But now there's no pretending that Hypercard users are not part of the intended Revolution market. ;^) Shari wrote: > I'd seriously like to buy a license for Rev but am not likely to do > so at this time, as it is so buggy. I get so many crash and burns. > In the course of one day, it will easily just quit on me minimum 20 > times (losing whatever work I'm in the process of, even though I save > about every 5 minutes now because of the quits). And several times a > day it freezes, hard freeze, requiring a hard restart of the computer. > > I've taken to copying every piece of code into a SimpleText file, > every code change I make or build immediately gets cut and pasted > even before I hit the APPLY button, as the APPLY button often bugs > out and mangles the code. > > I know that when I buy a licence, I will not be able to get one that > includes upgrades, at least not in the near future, and as upgrades > are the only way to get the bug fixes, I will sit on this until the > program is stable, or I may go back to using Metacard. I'm going to > try using Metacard directly again, and see if I still get the crashes > and quits. > > Very frustrating, especially since I like the program! Kevin Miller wrote (in another thread): > Must be something specific - overall we've got a lot more users for this > version and a fraction of the number of reports so it is definitely more > stable overall. Very keen to get recipes quickly though, so we can release > a free patch on the minor issues that have been noted.
