I was able to fix the problem by following advice here: http://hortonworks.com/community/forums/topic/ambari-server-upgrade-error-1-6-1-7-doc/
On Tue, May 5, 2015 at 3:26 PM, Artem Ervits <[email protected]> wrote: > perhaps this can shed more light: > > ERROR: ambari-agent start failed. For more details, see > /var/log/ambari-agent/ambari-agent.out: > ==================== > import hostname > File "/usr/lib/python2.6/site-packages/ambari_agent/hostname.py", line > 24, in <module> > import AmbariConfig > File "/usr/lib/python2.6/site-packages/ambari_agent/AmbariConfig.py", > line 24, in <module> > from NetUtil import NetUtil > File "/usr/lib/python2.6/site-packages/ambari_agent/NetUtil.py", line > 22, in <module> > from HeartbeatHandlers import HeartbeatStopHandlers > File > "/usr/lib/python2.6/site-packages/ambari_agent/HeartbeatHandlers.py", line > 21, in <module> > from ambari_commons.exceptions import FatalException > ImportError: No module named ambari_commons.exceptions > > > On Mon, May 4, 2015 at 2:54 PM, Artem Ervits <[email protected]> > wrote: > >> thanks Jun, results are the same if I use root and if I change permission >> of install-helper.sh and run yum reinstall, it will overwrite permissions >> to the original. Where would the logs be? >> >> On Mon, May 4, 2015 at 2:41 PM, jun aoki <[email protected]> wrote: >> >>> Hi Artem, >>> >>> Not knowing too much background context, I'd start to check the user you >>> use for the agent upgrade (yum upgrade??) and the permission of >>> /var/lib/ambari-agent/install-helper.sh, and use root to see if it >>> works. >>> >>> If you are using yum to upgrade, the log won't be in >>> /var/log/ambari-agent >>> >>> On Mon, May 4, 2015 at 6:09 AM, Artem Ervits <[email protected]> >>> wrote: >>> >>>> Hello, >>>> >>>> I am trying to upgrade an agent from 1.4.4 to 2.0.0-151. I am getting >>>> the following error during install >>>> >>>> Running Transaction >>>> Installing : ambari-agent-2.0.0-151.x86_64 >>>> >>>> 1/1 >>>> /var/tmp/rpm-tmp.viOzTf: line 31: >>>> /var/lib/ambari-agent/install-helper.sh: Permission denied >>>> Verifying : ambari-agent-2.0.0-151.x86_64 >>>> >>>> RHEL 6.5 machine. There are no new logs in /var/log/ambari-agent. >>>> >>>> >>>> >>> >>> >>> -- >>> -jun >>> >> >> >
