Well, I can answer #3... If you edit a ticket you can select the "Status" drop down and pick "reassign to" and enter in a user's name.
-Tim On Mon, Mar 23, 2015 at 11:13 AM, Laurent De Buyst < [email protected]> wrote: > Hello, > > > I've recently installed Bloodhound to see if we might use it for our > ticketing. > > However, I seem to run into some rather basic issues, which I hope are > just due to some erroneous configurations... > > > 1) No localization/internationalization. My admin page tells me I can't > have different languages because I don't have Babel. Yet I followed the > instructions and the 'pip -r install prerequisites.txt' clearly installed > Babel... > > > 2) When I create a ticket using the quick method (the blue button), it's > not assigned to anyone. Creating a ticket through the full form, does > assign it to the default owner. > > > 3) How can I assign a ticket to someone? I don't have that field when > creating a ticket, I don't have it when editing a ticket. The only option > I've been able to find is using custom query, selecting tickets and then > 'Batch modify', which can't be the only way to do this, right? > > > It's a fresh install, I haven't edited the ini files at all. The only > thing I've done in the admin is add a user and set the admin user as owner > of the default product. > > I'm running Ubuntu 14.10 64bits, python 2.7, bloodhound 0.8 using the > builtin tracd for testing. > > > Thanks in advance > > *Laurent De Buyst* > System administrator > > *Disclaimer* <http://fedasil.be/fr/content/disclaimer> | Please consider > the environment before printing >
