Hi! I’m looking at cTAKES to help us with an abstraction problem. I downloaded 
the 3.2.1 install, and followed the instructions in the 3.2 User Install Guide 
to the best of my ability, and I’ve run into a problem.

I have applied for a UMLS username and password, and having received them, I 
added them to the `runctakesCVD.sh` file. (I’m running Mac OS X 10.10, Java 8.) 
When I try to process the sample provided in the user guide, I get the error:

14 May 2015 11:41:16 ERROR UmlsUserApprover - UMLS Account at 
https://uts-ws.nlm.nih.gov/restful/isValidUMLSUser is not valid for user ***** 
with *****

(credentials obscured)

I have verified the user name and password in several ways (using copy and 
paste, logging into the website, and then running the query directly against 
https://uts-ws.nlm.nih.gov/restful/isValidUMLSUser with the (copied and pasted 
from the `runctakesCVD.sh` file)). According to all the ways I can verify, the 
account is active.

Has anyone run into this? Is there something that I’m missing?

Thanks,
Ricky


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