Hao,

Thanks for checking on this. I will try to get both the profiles as soon as I 
can. I am using the same test bed, I need to switch it back to Impala.

Thanks,
Latha
-----Original Message-----
From: Hao Zhu [mailto:[email protected]]
Sent: Tuesday, April 21, 2015 11:31 AM
To: [email protected]
Subject: Re: Query performance Comparison - Drill and Impala

Hi Latha,

Do you have the complete SQL profiles for the same query on impala and Drill?
For Impala, you can run "profile;" command after the SQL finished.
For Drill, you can go to the web GUI, and copy/paste the complete "Full JSON 
Profile".

I want to compare what is the major performance difference between them two.

Thanks,
Hao

On Tue, Apr 21, 2015 at 10:43 AM, Sivasubramaniam, Latha < 
[email protected]> wrote:

> Neeraja, I removed some columns from select list and shortened aliases
> to get the query manageable and got the explain plan working finally.
> The errors were really random.
>
> Jacques,
>
> Most of it seems to be Hashjoin and yes the planning time took 306
> seconds.  Is there a way to improve the query performance.? Below is
> the snapshot of what I see in the query plan and I have copied the
> query also to the end of the email.
>
>
> Resource_Group_Desc=[$7], Call_Action_Desc=[$20], ITEM7=[$9],
> ITEM8=[$10], ITEM9=[$11], ITEM10=[$12], ITEM11=[$13], ITEM12=[$14],
> ITEM13=[$15], ITEM0=[$16], ITEM14=[$17], ITEM15=[$18])
> 01-29
> HashJoin(condition=[=($19, $8)], joinType=[left])
> 01-31
> Project(Call_Id_Source=[$0], Agent_Key=[$1], Site_Key=[$2],
> Workgroup_Key=[$3], Status_Key=[$4], Reason_Key=[$5],
> Call_Type_Desc=[$6], Resource_Group_Desc=[$20], ITEM6=[$8],
> ITEM7=[$9], ITEM8=[$10], ITEM9=[$11], ITEM10=[$12], ITEM11=[$13],
> ITEM12=[$14], ITEM13=[$15], ITEM0=[$16], ITEM14=[$17], ITEM15=[$18])
> 01-32
> HashJoin(condition=[=($7, $19)], joinType=[left])
> 01-34
> Project(Call_Id_Source=[$0], Agent_Key=[$1], Site_Key=[$2],
> Workgroup_Key=[$3], Status_Key=[$4], Reason_Key=[$5],
> Call_Type_Desc=[$20], ITEM5=[$7], ITEM6=[$8], ITEM7=[$9], ITEM8=[$10],
> ITEM9=[$11], ITEM10=[$12], ITEM11=[$13], ITEM12=[$14], ITEM13=[$15],
> ITEM0=[$16], ITEM14=[$17],
> ITEM15=[$18])
> 01-35
> HashJoin(condition=[=($6, $19)], joinType=[left])
> 01-37
> Project(Call_Id_Source=[$0], Agent_Key=[$1], Site_Key=[$2],
> Workgroup_Key=[$3], Status_Key=[$4], Reason_Key=[$5], ITEM4=[$7],
> ITEM5=[$8], ITEM6=[$9], ITEM7=[$10], ITEM8=[$11], ITEM9=[$12],
> ITEM10=[$13], ITEM11=[$14], ITEM12=[$15], ITEM13=[$16], ITEM0=[$17],
> ITEM14=[$18], ITEM15=[$19])
> 01-38
> HashJoin(condition=[=($6, $20)], joinType=[left])
> 01-40
> Project(Call_Id_Source=[$0], Agent_Key=[$2], Site_Key=[$3],
> Workgroup_Key=[$4], Status_Key=[$5], Reason_Key=[$6], ITEM=[$7],
> ITEM4=[$8], ITEM5=[$9], ITEM6=[$10], ITEM7=[$11], ITEM8=[$12],
> ITEM9=[$13], ITEM10=[$14], ITEM11=[$15], ITEM12=[$16], ITEM13=[$17],
> ITEM0=[$7], ITEM14=[$18], ITEM15=[$19])
> 01-41
> HashJoin(condition=[=($20, $1)], joinType=[left])
> 01-43
> Project(Call_Id_Source=[$1], Service_Key=[$3], Agent_Key=[$4],
> Site_Key=[$5], Workgroup_Key=[$6], Status_Key=[$7], Reason_Key=[$8],
> ITEM=[$15], ITEM4=[$16], ITEM5=[$17], ITEM6=[$18], ITEM7=[$19],
> ITEM8=[$20], ITEM9=[$21], ITEM10=[$22], ITEM11=[$23], ITEM12=[$24],
> ITEM13=[$25], ITEM14=[$26], ITEM15=[$27])
> 01-45
> HashJoin(condition=[AND(=($0, $12), =($1, $13), =($2, $14))],
> joinType=[left])
> 01-47
> SelectionVectorRemover
> 01-48
> Filter(condition=[AND(>=($9, '2014-12-03 00:00:00'), <=($9,
> '2014-12-03 13:00:00'), =($10, 2014), =($11, 12))])
> 01-49
> Project(Data_Source_Key=[$9], Call_Id_Source=[$4],
> Sequence_Number=[$8], Service_Key=[$11], Agent_Key=[$10],
> Site_Key=[$2], Workgroup_Key=[$5], Status_Key=[$3], Reason_Key=[$7],
> Start_Date_Time=[$6], dir0=[$1],
> dir1=[$0])
> 01-50
>   Scan(groupscan=[ParquetGroupScan [entries=[ReadEntryWithPath
> [path=hdfs://
> 10.153.25.119:8020/user/root/fact_agent_activity_detail_12m_partparq/2
> 014/12/1_0_0.parquet],
> ReadEntryWithPath [path=hdfs://
> 10.153.25.119:8020/user/root/fact_agent_activity_detail_12m_partparq/2
> 014/12/1_1_0.parquet],
> ReadEntryWithPath [path=hdfs://
> 10.153.25.119:8020/user/root/fact_agent_activity_detail_12m_partparq/2
> 014/12/1_2_0.parquet],
> ReadEntryWithPath [path=hdfs://
> 10.153.25.119:8020/user/root/fact_agent_activity_detail_12m_partparq/2
> 014/12/1_3_0.parquet],
> ReadEntryWithPath [path=hdfs://
> 10.153.25.119:8020/user/root/fact_agent_activity_detail_12m_partparq/2
> 014/12/1_4_0.parquet],
> ReadEntryWithPath [path=hdfs://
> 10.153.25.119:8020/user/root/fact_agent_activity_detail_12m_partparq/2
> 014/12/1_5_0.parquet],
> ReadEntryWithPath [path=hdfs://
> 10.153.25.119:8020/user/root/fact_agent_activity_detail_12m_partparq/2
> 014/12/1_6_0.parquet],
> ReadEntryWithPath [path=hdfs://
> 10.153.25.119:8020/user/root/fact_agent_activity_detail_12m_partparq/2
> 014/12/1_7_0.parquet],
> ReadEntryWithPath [path=hdfs://
> 10.153.25.119:8020/user/root/fact_agent_activity_detail_12m_partparq/2
> 014/12/1_8_0.parquet],
> ReadEntryWithPath [path=hdfs://
> 10.153.25.119:8020/user/root/fact_agent_activity_detail_12m_partparq/2
> 014/12/1_9_0.parquet]],
> selectionRoot=/user/root/fact_agent_activity_detail_12m_partparq,
> numFiles=10, columns=[`Data_Source_Key`, `Call_Id_Source`,
> `Sequence_Number`, `Service_Key`, `Agent_Key`, `Site_Key`,
> `Workgroup_Key`, `Status_Key`, `Reason_Key`, `Start_Date_Time`,
> `dir0`, `dir1`]]])
> 01-46
> BroadcastExchange
> 02-01
> Project($f1=[ITEM($0, 'Data_Source_Key')], $f2=[ITEM($0,
> 'Call_Id_Source')], $f3=[ITEM($0, 'Sequence_Number')], ITEM=[ITEM($0,
> 'Service_Key')], ITEM4=[ITEM($0, 'Call_Type_Key')], ITEM5=[ITEM($0,
> 'Resource_Group_Key')], ITEM6=[ITEM($0, 'Call_Action_Key')],
> ITEM7=[ITEM($0, 'Agent_Disp_Key')], ITEM8=[ITEM($0,
> 'Second_Party_Agent_Key')], ITEM9=[ITEM($0,
> 'Call_Action_Reason_Key')], ITEM10=[ITEM($0, 'ANI')], ITEM11=[ITEM($0,
> 'DNIS')], ITEM12=[ITEM($0, 'Begin_Date_Time')], ITEM13=[ITEM($0,
> 'Sequence_Number')], ITEM14=[ITEM($0, 'Dur_Short_Call')],
> ITEM15=[ITEM($0, 'Call_Category_Key')])
> 02-02
> SelectionVectorRemover
> 02-03
>   Filter(condition=[AND(>=($1, '2014-12-03 00:00:00'), <=($1,
> '2014-12-03 13:00:00'), =($2, 2014), =($3, 12))])
> 02-04
>     Project(T8¦¦*=[$0], Call_Start_Da |
> +------------+------------+
> 1 row selected (306.812 seconds)
> 0: jdbc:drill:zk=rtr-poc-imp1:2181>
>
>
> ************ Query ******************** SELECT DSQ.Site_Desc,
> DWAE.Workgroup_Desc, DASAE.Agent_Status_Key, DCTCD.Call_Type_Desc,
> DCA.Call_Action_Desc, FCD.ANI, FCD.DNIS, FCD.Begin_Date_Time,
> DD.Disposition_Desc, DAAE.Full_Name ,
>
> DRGAE.Resource_Group_Desc, FCD.Sequence_Number, FCD.Service_Key,
> FCD.Dur_Short_Call, FAA.Call_Id_Source, FCD.Call_Category_Key  FROM
> fact_agent_activity_detail_12m_partparq AS FAA LEFT OUTER JOIN (select
> * from fact_contact_detail_12m_partparq AS FCD1 where
> Call_Start_Date_Time between '2014-12-03 00:00:00' AND '2014-12-03
> 13:00:00' AND FCD1.dir0 = 2014 and FCD1.dir1 = 12
>
> ) AS FCD
> ON FAA.Data_Source_Key = FCD.Data_Source_Key AND  FAA.Call_Id_Source =
> FCD.Call_Id_Source AND FAA.Sequence_Number = FCD.Sequence_Number LEFT
> OUTER JOIN DIM_Services_Parq AS DSAAD ON DSAAD.Service_Key =
> FAA.Service_Key LEFT OUTER JOIN DIM_Services_Parq AS DSCD ON
> FCD.Service_Key = DSCD.Service_Key LEFT OUTER JOIN DIM_Call_Types_Parq
> AS DCTCD ON FCD.Call_Type_Key = DCTCD.Call_Type_Key LEFT OUTER JOIN
> DIM_Resource_Groups_parq AS DRGAE ON FCD.Resource_Group_Key =
> DRGAE.Resource_Group_Key LEFT OUTER JOIN DIM_Call_Actions_parq AS DCA
> ON DCA.Call_Action_Key = FCD.Call_Action_Key INNER JOIN
> DIM_Agents_Parquet AS DAAE ON FAA.Agent_Key = DAAE.Agent_Key INNER
> JOIN DIM_Sites_Parq AS DSQ ON FAA.Site_Key = DSQ.Site_Key INNER JOIN
> DIM_Workgroups_parq AS DWAE ON FAA.Workgroup_Key = DWAE.Workgroup_Key
> LEFT OUTER JOIN    DIM_Dispositions_parq AS DD ON FCD.Agent_Disp_Key =
> DD.Disposion_Key
> LEFT OUTER JOIN DIM_Agents_Parquet AS DACD ON
> FCD.Second_Party_Agent_Key = DACD.Agent_Key LEFT OUTER JOIN
> DIM_Call_Action_Reasons_parq AS DAAR ON FCD.Call_Action_Reason_Key =
> DAAR.Call_Action_Reason_Key LEFT OUTER JOIN DIM_Agent_Status_parq AS
> DASAE ON FAA.Status_Key = DASAE.Agent_Status_Key LEFT OUTER JOIN
> DIM_Agent_Status_Reasons_parq AS DARAE ON FAA.Reason_Key =
> DARAE.Agent_Status_Reason_Key WHERE (DWAE.Workgroup_Key IN ( 3,1)
>
>  AND
> (FAA.Start_Date_Time between '2014-12-03 00:00:00' AND '2014-12-03
> 13:00:00' AND FAA.dir0 = 2014 and FAA.dir1 = 12));
>
>
> Appreciate your help.
>
> Thanks,
> Latha
>
>
>
>
>
> -----Original Message-----
> From: Neeraja Rentachintala [mailto:[email protected]]
> Sent: Monday, April 20, 2015 9:22 PM
> To: [email protected]
> Subject: Re: Query performance Comparison - Drill and Impala
>
> Latha
> What error are you getting when doing explain plan.
>
> On Mon, Apr 20, 2015 at 4:40 PM, Sivasubramaniam, Latha <
> [email protected]> wrote:
>
> > I am unable to do an explain plan for this query.  Is there a way to
> > pass a sql file for the Explain plan command. Query runs fine from
> > the file with the !run command though. Will try to fix the errors
> > and see if I can get the query plan.
> >
> > Thanks,
> > latha
> >
> > -----Original Message-----
> > From: Jacques Nadeau [mailto:[email protected]]
> > Sent: Monday, April 20, 2015 4:12 PM
> > To: [email protected]
> > Subject: Re: Query performance Comparison - Drill and Impala
> >
> > Can you confirm you are getting broadcast joins for all the
> > dimension tables? Additionally, can you confirm the planning time?
> > I'm guessing both might be an issue given the times you are seeing.
> > On Apr 20, 2015 6:46 PM, "Sivasubramaniam, Latha" <
> > [email protected]> wrote:
> >
> > > Hi,
> > >
> > > I am running performance tests for our use cases on Impala and
> > > Drill to make a choice and pick one for our Data warehouse
> > > implementation on top of Hadoop.  I used the same cluster for both the 
> > > tests.
> > > Select Query that takes ~20 seconds in impala, takes around 440
> > > seconds in drill on same hardware cluster (nearly 20 times more).
> > > I would like to make sure that I am not missing anything in tuning
> > > or
> configuration.
> > > Below is our configuration, appreciate comments on if these
> > > performance numbers are as expected or if any tuning can be done
> > > to
> > improve drill performance.
> > >
> > > Hadoop Cluster configuration and data set:
> > >
> > >
> > > *         5 nodes cluster, 1 name node and 4 data nodes, 32GB memory ,
> 4
> > > cpus on each node.
> > >
> > > *         There are two main fact tables. 98 million records in one and
> > 87
> > > million records in another. There are around 10 dimension tables.
> > > For now, we are running the tests with normalized schema from out
> > > data
> > warehouse.
> > >
> > > *         Running the same query against Impala and Drill except for
> the
> > > syntax differences everything is same.
> > >
> > > Impala Configuration
> > >
> > >
> > > *         CDH 5.3.2 with Impala 2.1.2 version
> > >
> > > *         4 impala daemons running on 4 data nodes.
> > >
> > > *          Impala daemons memory set to 25GB.
> > >
> > > *         Partitioned parquet tables were created from text format hdfs
> > > files using impala itself (CTAS command).
> > >
> > > *         Parquet block size 256MB
> > >
> > > Drill Configuration
> > >
> > >
> > > *         Drill 0.8 version, added drill on the CDH cluster setup
> > >
> > > *         4 drillbits running on 4 data nodes
> > >
> > > *         Drillbits memory set to 16GB and heap memory set to 8GB.  I
> ran
> > > with 8GB memory and 4GB for heap, there was no change in the query
> > timings.
> > >
> > > *         Partitioned parquet files.
> > >
> > > SQL Query
> > >
> > > SELECT
> > >
> > >                 DIM_Sites_parq.Site_Desc,
> > >
> > >                 DIM_Workgroups_AgentEventDetails.Workgroup_Desc,
> > >                 DIM_Agents_AgentEventDetails.Last_Name,
> > >
> > >                 DIM_Agents_AgentEventDetails.First_Name,
> > >
> > >
> > >                 DIM_Agent_Status_AgentEventDetails.Agent_Status_Key,
> > >                 DIM_CallTypes_ContactDetails.Call_Type_Desc,
> > >
> > >
> > >
> > >                 DIM_Call_Actions.Call_Action_Desc,
> > >
> > >                 FACT_Contact_Detail.ANI,
> > >                 FACT_Contact_Detail.DNIS,
> > >
> > >                 FACT_Contact_Detail.Begin_Date_Time,
> > >                 FACT_Contact_Detail.Call_Start_Date_Time,
> > >
> > >                 FACT_Contact_Detail.Orig_DNIS,
> > >                 FACT_Agent_Activity_Detail.Start_Date_Time,
> > >                 FACT_Agent_Activity_Detail.End_Date_Time,
> > >                 FACT_Agent_Activity_Detail.Dur_Time,
> > >
> > >                 FACT_Agent_Activity_Detail.Sequence_Number,
> > >
> > >                 FACT_Contact_Detail.Begin_Date_Time,
> > >                 FACT_Contact_Detail.Call_Start_Date_Time,
> > >                 FACT_Agent_Activity_Detail.Start_Date_Time,
> > >                 FACT_Agent_Activity_Detail.End_Date_Time,
> > >
> > >
> > >                 DIM_Dispositions.Disposition_Desc,
> > >                 DIM_Agents_AgentEventDetails.Full_Name ,
> > >
> > >
> > > DIM_Resource_Groups_AgentEventDetails.Resource_Group_Desc,
> > >
> > >                 FACT_Contact_Detail.Sequence_Number,
> > >
> > >                 FACT_Contact_Detail.Service_Key,
> > >                 FACT_Contact_Detail.Station,
> > >                 FACT_Contact_Detail.Near_Off_Hook_Date_Time,
> > >                 FACT_Contact_Detail.Far_Off_Hook_Date_Time,
> > >                 FACT_Contact_Detail.Near_On_Hook_Date_Time,
> > >                 FACT_Contact_Detail.Far_On_Hook_Date_Time,
> > >                 FACT_Contact_Detail.Begin_Greeting_Date_Time,
> > >
> > >                 FACT_Contact_Detail.End_Guard_Date_Time,
> > >                 FACT_Contact_Detail.Resource_Group_Type,
> > >                 FACT_Contact_Detail.Info_Digits,
> > >                 FACT_Contact_Detail.Agent_Site_Key,
> > >                 FACT_Contact_Detail.Agent_Switch_Key,
> > >
> > >                 FACT_Contact_Detail.Line_Number,
> > >                 FACT_Contact_Detail.Queue_Start_Date_Time,
> > >
> > >                 FACT_Contact_Detail.CallQ_Start_Date_Time,
> > >                 FACT_Contact_Detail.Queue_End_Date_Time,
> > >                 FACT_Contact_Detail.Dur_Queue_Time,
> > >                 FACT_Contact_Detail.Conn_Clear_Date_Time,
> > >                 FACT_Contact_Detail.Wrap_End_Date_Time,
> > >
> > > FACT_Contact_Detail.Answer_Flag,
> > >
> > > FACT_Contact_Detail.Call_End_Date_Time,
> > >  FACT_Contact_Detail.Script_Id_Source,
> > >
> > >   FACT_Contact_Detail.IPNIQ_ASBR_Flag,
> > >  FACT_Contact_Detail.Reserved_Start_Date_Time,
> > >
> > >   FACT_Contact_Detail.Reserved_End_Date_Time,
> > >  FACT_Contact_Detail.Dur_IPNIQ_Q_Time,
> > >  FACT_Contact_Detail.SeqLeg_Number,
> > >
> > > FACT_Contact_Detail.Num_Accept_Responses,
> > >  FACT_Contact_Detail.Num_Reject_Responses,
> > >  FACT_Contact_Detail.Preview_Start_Date_Time,
> > >
> > >   FACT_Contact_Detail.Preview_End_Date_Time,
> > >
> > > FACT_Contact_Detail.Detection_Date_Time,
> > >  FACT_Contact_Detail.Answer_Date_Time,
> > >  FACT_Contact_Detail.Record_Number,
> > >  FACT_Contact_Detail.Detection_Type,
> > >  FACT_Contact_Detail.Calling_Party_Name,
> > >  FACT_Contact_Detail.Num_Phone_Rings,
> > >
> > >   FACT_Contact_Detail.End_Greeting_Date_Time,
> > >  FACT_Contact_Detail.Phone_Start_Ringing_Date_Time,
> > >
> > >   FACT_Contact_Detail.Begin_Greeting_Date_Time,
> > >  FACT_Contact_Detail.Begin_Msg_Playback_Date_Time,
> > >  FACT_Contact_Detail.Xfer_Command_Date_Time,
> > >  FACT_Contact_Detail.Connect_Date_Time,
> > >  FACT_Contact_Detail.Second_Party_Park_Flag,
> > >  FACT_Contact_Detail.Dur_Short_Call,
> > >  FACT_Agent_Activity_Detail.Call_Id_Source,
> > >
> > >   FACT_Contact_Detail.Call_Category_Key,
> > >
> > >   DIM_Agents_AgentEventDetailsSecondParty.User_Id_Source
> > >
> > >   FROM
> > >     hdfs.rootparq.`fact_agent_activity_detail_12m_partparq` AS
> > > FACT_Agent_Activity_Detail
> > >
> > >                 LEFT OUTER JOIN
> > >
> > >  (select * from hdfs.rootparq.`fact_contact_detail_12m_partparq`
> > > where Call_Start_Date_Time
> > >
> > > between
> > >
> > > '2014-12-03 00:00:00' AND '2014-12-03 13:00:00' AND
> > > fact_contact_detail_12m_partparq.dir0 = 2014 and
> > > fact_contact_detail_12M_partParq.dir1 = 12 ) AS
> > > FACT_Contact_Detail ON
> > >        FACT_Agent_Activity_Detail.Data_Source_Key =
> > > FACT_Contact_Detail.Data_Source_Key
> > >                 AND
> > >        FACT_Agent_Activity_Detail.Call_Id_Source =
> > > FACT_Contact_Detail.Call_Id_Source
> > >                 AND
> > >        FACT_Agent_Activity_Detail.Sequence_Number =
> > > FACT_Contact_Detail.Sequence_Number
> > >
> > >
> > >                 LEFT OUTER JOIN
> > >                    DIM_Services_Parq AS
> > > DIM_Services_Agent_Activity_Detail
> > > ON DIM_Services_Agent_Activity_Detail.Service_Key =
> > > FACT_Agent_Activity_Detail.Service_Key
> > >
> > >                 LEFT OUTER JOIN
> > >     DIM_Services_Parq AS DIM_Services_Contact_Detail ON
> > > FACT_Contact_Detail.Service_Key =
> > > DIM_Services_Contact_Detail.Service_Key
> > >
> > >                 LEFT OUTER JOIN
> > >     DIM_Call_Types_Parq AS DIM_CallTypes_ContactDetails ON
> > >        FACT_Contact_Detail.Call_Type_Key =
> > > DIM_CallTypes_ContactDetails.Call_Type_Key
> > >
> > >                 LEFT OUTER JOIN
> > >     DIM_Resource_Groups_parq AS
> > > DIM_Resource_Groups_AgentEventDetails
> ON
> > >        FACT_Contact_Detail.Resource_Group_Key =
> > > DIM_Resource_Groups_AgentEventDetails.Resource_Group_Key
> > >
> > >
> > >                 LEFT OUTER JOIN
> > >     DIM_Call_Actions_parq AS DIM_Call_Actions ON
> > > DIM_Call_Actions.Call_Action_Key =
> > > FACT_Contact_Detail.Call_Action_Key
> > >
> > >                 INNER JOIN
> > >         DIM_Agents_Parquet AS DIM_Agents_AgentEventDetails ON
> > > FACT_Agent_Activity_Detail.Agent_Key =
> > > DIM_Agents_AgentEventDetails.Agent_Key
> > >
> > >                 INNER JOIN
> > >         DIM_Sites_Parq ON FACT_Agent_Activity_Detail.Site_Key =
> > > DIM_Sites_Parq.Site_Key
> > >
> > >                 INNER JOIN
> > >         DIM_Workgroups_parq AS DIM_Workgroups_AgentEventDetails ON
> > >        FACT_Agent_Activity_Detail.Workgroup_Key =
> > > DIM_Workgroups_AgentEventDetails.Workgroup_Key
> > >
> > >                 LEFT OUTER JOIN
> > >     DIM_Dispositions_parq AS DIM_Dispositions ON
> > > FACT_Contact_Detail.Agent_Disp_Key =
> > > DIM_Dispositions.Disposion_Key
> > >
> > >                 LEFT OUTER JOIN
> > >     DIM_Agents_Parquet AS DIM_Agents_AgentEventDetailsSecondParty ON
> > >        FACT_Contact_Detail.Second_Party_Agent_Key =
> > > DIM_Agents_AgentEventDetailsSecondParty.Agent_Key
> > >
> > >                 LEFT OUTER JOIN
> > >     DIM_Call_Action_Reasons_parq AS DIM_Call_Action_Reasons ON
> > > FACT_Contact_Detail.Call_Action_Reason_Key =
> > > DIM_Call_Action_Reasons.Call_Action_Reason_Key
> > >
> > >                 LEFT OUTER JOIN
> > >     DIM_Agent_Status_parq AS DIM_Agent_Status_AgentEventDetails ON
> > >        FACT_Agent_Activity_Detail.Status_Key =
> > > DIM_Agent_Status_AgentEventDetails.Agent_Status_Key
> > >
> > >                 LEFT OUTER JOIN
> > >     DIM_Agent_Status_Reasons_parq AS
> > > DIM_Agent_Reason_AgentEventDetails
> > ON
> > >        FACT_Agent_Activity_Detail.Reason_Key =
> > > DIM_Agent_Reason_AgentEventDetails.Agent_Status_Reason_Key
> > >
> > >
> > > WHERE
> > >  (
> > >
> > > DIM_Workgroups_AgentEventDetails.Workgroup_Key  IN  ( 3,1)
> > >
> > >   AND
> > >
> > >
> > >    ( FACT_Agent_Activity_Detail.Start_Date_Time
> > >
> > > between
> > > '2014-12-03 00:00:00' AND '2014-12-03 13:00:00' AND
> > > FACT_Agent_Activity_Detail.dir0 = 2014 and
> > > FACT_Agent_Activity_Detail.dir1 =
> > >
> > > 12
> > >    )
> > >
> > >   );
> > >
> > >
> > > Thanks,
> > > Latha
> > >
> > >
> > > This email (including any attachments) is proprietary to Aspect
> > > Software, Inc. and may contain information that is confidential.
> > > If you have received this message in error, please do not read,
> > > copy or
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> This email (including any attachments) is proprietary to Aspect
> Software, Inc. and may contain information that is confidential. If
> you have received this message in error, please do not read, copy or forward 
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> Please notify the sender immediately, delete it from your system and
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This email (including any attachments) is proprietary to Aspect Software, Inc. 
and may contain information that is confidential. If you have received this 
message in error, please do not read, copy or forward this message. Please 
notify the sender immediately, delete it from your system and destroy any 
copies. You may not further disclose or distribute this email or its 
attachments.

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