Hi George,

The Slack Support team has been responding slowly with a turnaround time of
approximately three business days per message. Additionally, the frequent
rotation of supporter has led to context loss, further delaying progress.

In the meantime, we have set up a Discord server as a temporary
communication workspace: https://discord.gg/HMp5GkwG

Best,
Jark

On Mon, 13 Apr 2026 at 15:07, George <[email protected]> wrote:

> Hi guys
>
> How are we progressing with spinning up the new Slack server?
>
> G
>
> On Tue, Apr 7, 2026 at 7:45 AM Giannis Polyzos <[email protected]>
> wrote:
>
>> This might end up being one-way.
>> I don't think we have lost much, considering that, for the most part, it
>> was used for internal communications. On my side, I think it's ok to
>> proceed with a new workspace creation.
>>
>> Best,
>> Giannis
>>
>> On Tue, Apr 7, 2026 at 5:32 AM Jark Wu <[email protected]> wrote:
>>
>>> Hi all,
>>>
>>> As we have not yet received a resolution from Slack Support regarding
>>> the suspended apache-fluss workspace, and I don't when they will reply
>>> and I'm also not sure whether our worksapce can be restored or not. I
>>> think we may need to consider creating a new Slack workspace to ensure
>>> uninterrupted community communication. Note that the new worksapce
>>> can't preserve the previous historical data from the old workspace.
>>>
>>> Please share your thoughts or concerns on this approach. If there is
>>> general consensus, we will proceed with setting up the new workspace
>>> promptly.
>>>
>>> Best,
>>> Jark Wu
>>>
>>> On Fri, 3 Apr 2026 at 23:08, Jark Wu <[email protected]> wrote:
>>> >
>>> > Progress Update:
>>> >
>>> > I have contacted Slack Support to request a restoration and received
>>> > their response. It appears that our workspace was suspended because it
>>> > is classified under the Hong Kong region, where Slack is discontinuing
>>> > direct services.
>>> >
>>> > The good news: is that our data has not yet been permanently deleted
>>> > and remains recoverable within the next 90 days.
>>> >
>>> > The bad news: Slack initially indicated that restoring access would
>>> > require purchasing a one-year license.
>>> >
>>> > I have replied to clarify our status as an Apache Software Foundation
>>> > project and am actively negotiating for a free restoration given our
>>> > non-profit nature.
>>> >
>>> > In the interim, please continue using our dev mailing list for
>>> > community communication.
>>> >
>>> > Best,
>>> > Jark
>>> >
>>> > On Thu, 2 Apr 2026 at 15:22, Lorenzo Affetti via dev
>>> > <[email protected]> wrote:
>>> > >
>>> > > crazy stuff, thanks for taking care of this
>>> > >
>>> > > On Thu, Apr 2, 2026 at 6:07 AM Jark Wu <[email protected]> wrote:
>>> > >
>>> > > > Hi all,
>>> > > >
>>> > > > It seems the fluss slack workspace has been deleted. But I don't
>>> know
>>> > > > why and who deleted it.
>>> > > >
>>> > > > We have already contacted Slack Support to investigate the cause
>>> and
>>> > > > request potential restoration. We are actively following up on this
>>> > > > matter.
>>> > > >
>>> > > > In the meantime, please continue to use the mailing lists for
>>> project
>>> > > > communication. We will provide an update as soon as we have more
>>> > > > information from Slack.
>>> > > >
>>> > > > We apologize for any inconvenience this may cause and appreciate
>>> your
>>> > > > patience.
>>> > > >
>>> > > > Best,
>>> > > > Jark Wu
>>> > > >
>>> > > > On Thu, 2 Apr 2026 at 10:12, Vaibhav Kumar <[email protected]>
>>> wrote:
>>> > > > >
>>> > > > > It shows it has been deleted.
>>> > > > >
>>> > > > > On Thu, 2 Apr 2026 at 3:30 AM, Keith Lee <[email protected]>
>>> wrote:
>>> > > > >
>>> > > > > > Hello all,
>>> > > > > >
>>> > > > > > It seems that I am unable to access the slack workspace.
>>> > > > > >
>>> > > > > > I have raised a Jira on INFRA and infra team has indicated
>>> that the
>>> > > > slack
>>> > > > > > workspace is not maintained by them:
>>> > > > > > https://issues.apache.org/jira/browse/INFRA-27794
>>> > > > > >
>>> > > > > > Would appreciate if someone can identify the workspace manager
>>> and /
>>> > > > > > or follow up to reinstate the workspace.
>>> > > > > >
>>> > > > > > Thank you
>>> > > > > > Keith
>>> > > > > >
>>> > > >
>>> > >
>>> > >
>>> > > --
>>> > > Lorenzo Affetti
>>> > > Senior Software Engineer @ Flink Team
>>> > > Ververica <http://www.ververica.com>
>>>
>>
>
> --
> You have the obligation to inform one honestly of the risk, and as a person
> you are committed to educate yourself to the total risk in any activity!
>
> Once informed & totally aware of the risk,
> every fool has the right to kill or injure themselves as they see fit!
>

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