Hi Oliver:

We have had our own set of struggles with sound. As Nick mentioned the
first thing to do is to ensure that sound works when using RDP client. If
not, you should set the right policies on the Win 7: Gpedit.Msc.

Another problem you may be running into is this problem:


*When I look at the Chrome console on the Chromebook, there is an
error: app.js?v=0.9.13-incubating:3 The AudioContext was not allowed to
start. It must be resume (or created) after a user gesture on the
page. https://goo.gl/7K7WLu <https://goo.gl/7K7WLu>*

*Apparently Google has introduced a new "feature" that prevents autostart
of sound - But it was rolled back in Chrome for a few months based on
pushback. https://bugs.chromium.org/p/chromium/issues/detail?id=835767
<https://bugs.chromium.org/p/chromium/issues/detail?id=835767>. So sound is
working for now but we will need to develop a fix before the
re-introduction of the feature. *


If you are using an iOS device, IOS prevents sound from playing
automatically unless it is enabled by a user gesture:
https://bitmovin.com/play-not-play-new-autoplay-policies-safari-11-chrome-64/

Hope this helps...
Antony


ᐧ

On Fri, Jun 1, 2018 at 4:49 AM, Nick Couchman <[email protected]> wrote:

> On Fri, Jun 1, 2018 at 7:05 AM, Oliver.Zhan <[email protected]>
> wrote:
>
>> In the guacamole When i remote access a win7 that is playing a music, but
>> I can not hear the sounds.
>>
>>
>>
>
> If you connect from another RDP client on the same system that you're
> logging in with Guacamole, can you hear the sound?
>
> Can you describe your Guacamole environment:
> - Guacamole Client version
> - Guacamole Server version
> - FreeRDP version
> - What browser you're using, including version
>
> ?
>
>
>> But In the guacamole User's Guide document, it say that Audio redirection
>> will be enabled by default.
>>
>
> Yes, it will -you must explicitly disable audio support if you don't want
> it.
>
>
>>
>>
>> Then I enable the Support audio in console , I still can not hear the
>> sounds.
>>
>>
>>
>> What is wrong? Please help me Nick.
>>
>
> It's best to address the entire community - this isn't my project or my
> mailing list, so best to include everyone.  There are many people who have
> fought with RDP Audio issues and Guacamole, so their experiences may be
> much more beneficial than my advice.
>
> -Nick
>



-- 
Antony Awaida
CEO
www.apporto.com

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